Hyperion Appoints Hewitt as CEO.
- Published in:
- Elevator World, 2025, v. 72, n. 5, p. 12
- Publication type:
- Article
Works about CUSTOMER services
Results: 5000
1
2
CADS: A Systematic Literature Review on the Challenges of Abstractive Dialogue Summarization.
- Published in:
- Journal of Artificial Intelligence Research, 2025, v. 82, p. 313, doi. 10.1613/jair.1.16674
- By:
- Publication type:
- Article
3
Otimização do processo de atendimento para melhoria da satisfação do cliente: o caso de um supermercado do interior de Minas Gerais.
- Published in:
- Capital Científico, 2024, v. 22, n. 4, p. 95, doi. 10.5935/2177-4153.20240022
- By:
- Publication type:
- Article
4
Multi-cultural IT outsourcing contracts.
- Published in:
- Communications Law: Journal of Computer, Media & Telecommunications Law, 2016, v. 21, n. 1, p. 8
- By:
- Publication type:
- Article
5
Marketing companies will be made to display caller ID.
- Published in:
- Communications Law: Journal of Computer, Media & Telecommunications Law, 2016, v. 21, n. 1, p. 7
- Publication type:
- Article
6
It's all a question of balance.
- Published in:
- 2014
- By:
- Publication type:
- Editorial
7
Self‐Scanners, Technological Advancement? A Performance Opportunity? But….
- Published in:
- Performance Improvement, 2018, v. 57, n. 5, p. 49, doi. 10.1002/pfi.21781
- By:
- Publication type:
- Article
8
Changing Behaviors and Intrinsic Motivation Through Scenario-Based Learning: A Case Study.
- Published in:
- Performance Improvement, 2015, v. 54, n. 3, p. 16, doi. 10.1002/pfi.21465
- By:
- Publication type:
- Article
9
Framework of TQM implementation in small businesses of an industrially backward region: A concept.
- Published in:
- Performance Improvement, 2012, v. 51, n. 7, p. 7, doi. 10.1002/pfi.21280
- By:
- Publication type:
- Article
10
Improving customer satisfaction: A lesson learned by finding the reason a car engine does not start.
- Published in:
- Performance Improvement, 2009, v. 48, n. 7, p. 5, doi. 10.1002/pfi.20088
- By:
- Publication type:
- Article
11
Potential pitfalls on the road to a process-managed organization (PMO), Part 1: The organization as system lens.
- Published in:
- Performance Improvement, 2009, v. 48, n. 4, p. 5, doi. 10.1002/pfi.20064
- By:
- Publication type:
- Article
12
ROLE OF MARKETING IN THE 21ST CENTURY LIBRARIES IN PAKISTAN.
- Published in:
- Pakistan Library & Information Science Journal, 2007, v. 38, n. 4, p. 2
- By:
- Publication type:
- Article
13
Towards a lightweight framework for service management evaluation in SMEs.
- Published in:
- Information Systems & e-Business Management, 2023, v. 21, n. 1, p. 81, doi. 10.1007/s10257-022-00576-1
- By:
- Publication type:
- Article
14
How can I help you? Design principles for task-oriented speech dialog systems in customer service.
- Published in:
- Information Systems & e-Business Management, 2023, v. 21, n. 1, p. 37, doi. 10.1007/s10257-022-00570-7
- By:
- Publication type:
- Article
15
SLA-aware operational efficiency in AI-enabled service chains: challenges ahead.
- Published in:
- Information Systems & e-Business Management, 2022, v. 20, n. 1, p. 199, doi. 10.1007/s10257-022-00551-w
- By:
- Publication type:
- Article
16
Multi-grounded action research.
- Published in:
- Information Systems & e-Business Management, 2020, v. 18, n. 2, p. 121, doi. 10.1007/s10257-020-00469-1
- By:
- Publication type:
- Article
17
Service quality factors affecting customer attitudes in online-to-offline commerce.
- Published in:
- Information Systems & e-Business Management, 2020, v. 18, n. 1, p. 1, doi. 10.1007/s10257-019-00459-y
- By:
- Publication type:
- Article
18
Comparing factors affecting attitudes toward LBA and SoLoMo advertising.
- Published in:
- Information Systems & e-Business Management, 2018, v. 16, n. 2, p. 357, doi. 10.1007/s10257-017-0364-9
- By:
- Publication type:
- Article
19
Organizational knowledge and information technology: the key resources for improving customer service in call centers.
- Published in:
- Information Systems & e-Business Management, 2018, v. 16, n. 1, p. 187, doi. 10.1007/s10257-017-0359-6
- By:
- Publication type:
- Article
20
Design and demonstration of an engineering method for service support systems.
- Published in:
- Information Systems & e-Business Management, 2017, v. 15, n. 4, p. 789, doi. 10.1007/s10257-016-0331-x
- By:
- Publication type:
- Article
21
Predicting customer churn from valuable B2B customers in the logistics industry: a case study.
- Published in:
- Information Systems & e-Business Management, 2015, v. 13, n. 3, p. 475, doi. 10.1007/s10257-014-0264-1
- By:
- Publication type:
- Article
22
A methodical procedure for designing consumer oriented on-demand IT service propositions.
- Published in:
- Information Systems & e-Business Management, 2011, v. 9, n. 2, p. 283, doi. 10.1007/s10257-010-0147-z
- By:
- Publication type:
- Article
23
Design of service systems under variability: research issues.
- Published in:
- Information Systems & e-Business Management, 2010, v. 8, n. 1, p. 1, doi. 10.1007/s10257-008-0104-2
- By:
- Publication type:
- Article
24
The challenge of conceptual modeling for product–service systems: status-quo and perspectives for reference models and modeling languages.
- Published in:
- Information Systems & e-Business Management, 2010, v. 8, n. 1, p. 33, doi. 10.1007/s10257-008-0108-y
- By:
- Publication type:
- Article
25
Toward a ubiquitous personalized daily-life activity recommendation service with contextual information: a services science perspective.
- Published in:
- Information Systems & e-Business Management, 2010, v. 8, n. 1, p. 13, doi. 10.1007/s10257-008-0107-z
- By:
- Publication type:
- Article
26
A service accountability framework for QoS service management and engineering.
- Published in:
- Information Systems & e-Business Management, 2009, v. 7, n. 4, p. 429, doi. 10.1007/s10257-009-0109-5
- By:
- Publication type:
- Article
27
Designing service systems by bridging the “front stage” and “back stage”.
- Published in:
- Information Systems & e-Business Management, 2009, v. 7, n. 4, p. 407, doi. 10.1007/s10257-008-0106-0
- By:
- Publication type:
- Article
28
The relationship between quality of service perceived and delivered in mobile Internet communications.
- Published in:
- Information Systems & e-Business Management, 2004, v. 2, n. 4, p. 309, doi. 10.1007/s10257-004-0045-3
- By:
- Publication type:
- Article
29
THE WORLD OFFSHORING: H-1B VISAS CAN BE UTILIZED TO CURB THE BUSINESS TREND OF OFFSHORING.
- Published in:
- Hamline Journal of Public Law & Policy, 2004, v. 25, n. 2, p. 407
- By:
- Publication type:
- Article
30
Marketing for surveyors Measuring customer satisfaction.
- Published in:
- Survey Quarterly, 2012, n. 70, p. 38
- Publication type:
- Article
31
Marketing for surveyors First impressions are everything.
- Published in:
- Survey Quarterly, 2010, n. 61, p. 7
- By:
- Publication type:
- Article
32
The value of professional services.
- Published in:
- Survey Quarterly, 2009, n. 59, p. 7
- By:
- Publication type:
- Article
33
The training of the social skills in the service activities.
- Published in:
- Cuadernos de Relaciones Laborales, 2009, v. 27, n. 1, p. 201
- By:
- Publication type:
- Article
34
What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint.
- Published in:
- 2018
- By:
- Publication type:
- Book Review
35
Of Scripts and Prototypes: A Two-Part Approach to User Experience Design for International Contexts.
- Published in:
- Technical Communication, 2017, v. 64, n. 2, p. 113
- By:
- Publication type:
- Article
36
Localizing Communities, Goals, Communication, and Inclusion: A Collaborative Approach.
- Published in:
- Technical Communication, 2017, v. 64, n. 2, p. 97
- By:
- Publication type:
- Article
37
Honorable Mentions.
- Published in:
- Technical Communication, 2017, v. 64, n. 2, p. 96
- Publication type:
- Article
38
On the Cover.
- Published in:
- Technical Communication, 2017, v. 64, n. 2, p. 95
- Publication type:
- Article
39
Localizing User Experience: Strategies, Practices, and Techniques for Culturally Sensitive Design.
- Published in:
- Technical Communication, 2017, v. 64, n. 2, p. 89
- By:
- Publication type:
- Article
40
Enhancing customer service to increase a journal's marketability: Users' assessment of Mayo Clinic Proceedings' web-based tools.
- Published in:
- 2011
- By:
- Publication type:
- Abstract
41
The Indian Call Center Experience: A Case Study in Changing Discourses of Identity, Identification, and Career in a Global Context.
- Published in:
- 2009
- By:
- Publication type:
- Excerpt
42
Using Customer Contact Center Technicians to Measure the Effectiveness of Online Help Systems.
- Published in:
- Technical Communication, 2007, v. 54, n. 2, p. 201
- By:
- Publication type:
- Article
43
Extending UML to the Documentation World: Using Process Maps to Create Task-based Information.
- Published in:
- 2006
- By:
- Publication type:
- Abstract
44
The Information Process Maturity Model: A 2004 Update.
- Published in:
- Technical Communication, 2005, v. 52, n. 1, p. 105
- By:
- Publication type:
- Article
45
Adding Value as a Professional Technical Communicator.
- Published in:
- Technical Communication, 2003, v. 50, n. 4, p. 505
- By:
- Publication type:
- Article
46
Goal-Directed Change in Service Utilization.
- Published in:
- Social Work, 1993, v. 38, n. 2, p. 221
- By:
- Publication type:
- Article
47
Innovation in service delivery: the Family Life Center.
- Published in:
- Social Work, 1981, v. 26, n. 5, p. 401
- By:
- Publication type:
- Article
48
Aging, Alcoholism, and Reactions to Loss.
- Published in:
- Social Work, 1977, v. 22, n. 3, p. 232
- By:
- Publication type:
- Article
49
An alliance for power.
- Published in:
- Social Work, 1975, v. 20, n. 2, p. 93, doi. 10.1093/sw/20.2.93
- By:
- Publication type:
- Article
50
New training for new services.
- Published in:
- Social Work, 1972, v. 17, n. 6, p. 55
- By:
- Publication type:
- Article