Works matching DE "CUSTOMER feedback"

Results: 581

Enhanced sentiment classification of phone brands on Twitter with a modified walrus optimizer and novel ensemble method.

Published in:

Neural Computing & Applications, 2025, v. 37, n. 19, p. 14299, doi. 10.1007/s00521-025-11194-6

By:

Elmokhtar, Gomaa;
Mohamed, Waleed M.;
El-Shafeiy, Engy;
Younis, Eman M. G.

Publication type:

Article

Attributes of technology-based start-up founders.

Published in:

Journal of Innovation & Entrepreneurship, 2025, v. 14, n. 1, p. 1, doi. 10.1186/s13731-025-00540-6

By:

Ran, Hong;
Mercado, Cecilia

Publication type:

Article

Reflection paper on the value of data as a performance consultant, "It's all about the data and more...".

Published in:: Performance Improvement, 2021, v. 60, n. 6, p. 12, doi. 10.1002/pfi.21990
Publication type:: Article

The Impact of Negative Endorser Information and their Facial Appearance on Advertising Effectiveness for Profit and Not-for-Profit Organizations.

Published in:

Atlantic Journal of Communication, 2017, v. 25, n. 2, p. 114, doi. 10.1080/15456870.2017.1286178

By:

Roozen, Irene;
Raedts, Mariet

Publication type:

Article

When Consistency Matters: The Effect of Valence Consistency on Review Helpfulness.

Published in:

Journal of Computer-Mediated Communication, 2015, v. 20, n. 2, p. 136, doi. 10.1111/jcc4.12106

By:

Quaschning, Simon;
Pandelaere, Mario;
Vermeir, Iris

Publication type:

Article

Research Priorities in Sales Strategy and Performance.

Published in:

Journal of Personal Selling & Sales Management, 2001, v. 21, n. 2, p. 83, doi. 10.1080/08853134.2001.10754260

By:

Leigh, Thomas W.;
Marshall, Greg W.

Publication type:

Article

Offering prosocial incentives on‐top: Do they sweeten the deal or poison the well?

Published in:

Psychology & Marketing, 2024, v. 41, n. 3, p. 628, doi. 10.1002/mar.21941

By:

Beisecker, Sven;
Schlereth, Christian

Publication type:

Article

Not so social: When social media increases perceptions of exclusions and negatively affects attitudes toward content.

Published in:

Psychology & Marketing, 2021, v. 38, n. 2, p. 313, doi. 10.1002/mar.21339

By:

Vinuales, Gema;
Thomas, Veronica L.

Publication type:

Article

Tell it like it is: The effects of differing responses to negative online reviews.

Published in:

Psychology & Marketing, 2018, v. 35, n. 12, p. 891, doi. 10.1002/mar.21142

By:

Esmark Jones, Carol L.;
Stevens, Jennifer L.;
Breazeale, Michael;
Spaid, Brian I.

Publication type:

Article

CAO Group's Curing Lights Deliver Ergonomics, Controlled Power.

Published in:: Compendium of Continuing Education in Dentistry (15488578), 2012, v. 33, n. 6, p. 446
Publication type:: Article

Editorial.

Published in:

Orion, 2020, v. 36, n. 1, p. i

By:

Terblanche, Fanie

Publication type:

Article

Sentiment analysis of unstructured customer feedback for a retail bank.

Published in:

Orion, 2020, v. 36, n. 1, p. 35, doi. 10.5784/36-1-668

By:

Kazmaier, J.;
van Vuuren, J. H.

Publication type:

Article

Exploring product/service innovation process in UK: university spin-offs from practice-based lens.

Published in:

Journal of Technology Transfer, 2024, v. 49, n. 2, p. 715, doi. 10.1007/s10961-022-09985-3

By:

Baines, Ning;
Klangboonkrong, Te;
Smith, Helen Lawton

Publication type:

Article

Using client experiences for quality improvement in long-term care organizations.

Published in:

International Journal for Quality in Health Care, 2012, v. 24, n. 3, p. 224, doi. 10.1093/intqhc/mzs013

By:

Zuidgeest, Marloes;
Strating, Mathilde;
Luijkx, Katrien;
Westert, Gert;
Delnoij, En Diana

Publication type:

Article

EmoRecBiGRU: Emotion Recognition in Persian Tweets with a Transformer-based Model, Enhanced by Bidirectional GRU.

Published in:

International Journal of Information & Communication Technology Research (2251-6107), 2024, v. 16, n. 3, p. 35

By:

Sarlakifar, Faezeh;
Mortazavi, Morteza Mahdavi;
Shamsfard, Mehrnoush

Publication type:

Article

Performance Assessment of the Lead User Idea-Generation Process for New Product Development.

Published in:

Management Science, 2002, v. 48, n. 8, p. 1042, doi. 10.1287/mnsc.48.8.1042.171

By:

Lilien, Gary L.;
Morrison, Pamela D.;
Searls, Kathleen;
Sonnack, Mary;
Von Hippel, Eric

Publication type:

Article

The Impact of a Customer Service Intervention and Facility Design on Firm Performance.

Published in:

Management Science, 1995, v. 41, n. 11, p. 1763, doi. 10.1287/mnsc.41.11.1763

By:

Sulek, Joanne M.;
Lind, Mary R.

Publication type:

Article

Drivers of Customer Satisfaction for Software Products: Implications for Design and Service Support.

Published in:

Management Science, 1995, v. 41, n. 9, p. 1456, doi. 10.1287/mnsc.41.9.1456

By:

Kekre, Sunder;
Krishnan, Mayuram S.

Publication type:

Article

A COMPARATIVE EVALUATION OF MULTIATTRIBUTE CONSUMER PREFERENCE MODELS.

Published in:

Management Science, 1984, v. 30, n. 5, p. 543, doi. 10.1287/mnsc.30.5.543

By:

Currim, Imran S.;
Sarin, Rakesh K.

Publication type:

Article

CONCLUSION.

Published in:

Language, Speech & Hearing Services in Schools, 2006, v. 37, n. 3, p. 242

By:

Baylis, Adriane;
Cordero, Kelly Nett;
Thurmes, Anna;
Moller, Karlind

Publication type:

Article

EFFECTS OF RETAIL LIGHTING ON PRODUCT COLOR PERCEPTION AND USER SATISFACTION.

Published in:

Anadolu University Journal of Art & Design / Sanat & Tasarım, 2022, v. 12, n. 2, p. 617

By:

DİLGEN, Özge;
HASIRCI, Deniz

Publication type:

Article

Advertising Puffery: The Impact of Using Two-Sided Claims on Product Attitude and Purchase Intention.

Published in:

Journal of Advertising, 1987, v. 16, n. 4, p. 6, doi. 10.1080/00913367.1987.10673090

By:

Kamins, Michael A.;
Marks, Lawrence J.

Publication type:

Article

AN EXPERIMENTAL STUDY OF COGNITIVE DISSONANCE, PRODUCT INVOLVEMENT, EXPECTATIONS, PERFORMANCE AND CONSUMER JUDGEMENT OF PRODUCT PERFORMANCE.

Published in:

Journal of Advertising, 1982, v. 11, n. 3, p. 32, doi. 10.1080/00913367.1982.10672810

By:

Korgaonkar, Pradeep K.;
Moschis, George P.

Publication type:

Article

Retrial Queues with Unreliable Servers and Delayed Feedback.

Published in:

Mathematics (2227-7390), 2021, v. 9, n. 19, p. 2415, doi. 10.3390/math9192415

By:

Melikov, Agassi;
Aliyeva, Sevinj;
Sztrik, Janos

Publication type:

Article

MMAP/(PH,PH)/1 Queue with Priority Loss through Feedback.

Published in:

Mathematics (2227-7390), 2021, v. 9, n. 15, p. 1797, doi. 10.3390/math9151797

By:

Nair, Divya Velayudhan;
Krishnamoorthy, Achyutha;
Melikov, Agassi;
Aliyeva, Sevinj

Publication type:

Article

Multi-Attribute Online Decision-Making Driven by Opinion Mining.

Published in:

Mathematics (2227-7390), 2021, v. 9, n. 8, p. 833, doi. 10.3390/math9080833

By:

Shamim, Azra;
Qureshi, Muhammad Ahsan;
Jabeen, Farhana;
Liaqat, Misbah;
Bilal, Muhammad;
Jembre, Yalew Zelalem;
Attique, Muhammad;
Coll-Serrano, Vicente

Publication type:

Article

A Book-Influence-Evaluation Method Based on User Ratings of E-Commerce Platform.

Published in:

Electronics (2079-9292), 2022, v. 11, n. 24, p. 4198, doi. 10.3390/electronics11244198

By:

Lu, Junwen;
Zhan, Xinrong;
Zhan, Xintao;
Shi, Lihui

Publication type:

Article

An integrated Fuzzy DEMATEL and Fuzzy Cognitive Maps approach for the assessing of the Industry 4.0 Model.

Published in:

Journal of Engineering Research (2307-1877), 2023, v. 11, n. 2B, p. 236, doi. 10.36909/jer.12303

By:

Erkan, Enes Furkan;
Uygun, Özer;
Kiraz, Alper;
Canpolat, Onur

Publication type:

Article

BERTurk-Based Sentiment Analysis on E-Commerce Multi Domain Product Reviews.

Published in:

Afyon Kocatepe University Journal of Science & Engineering / Afyon Kocatepe Üniversitesi Fen Ve Mühendislik Bilimleri Dergisi, 2025, v. 25, n. 3, p. 497, doi. 10.35414/akufemubid.1537513

By:

TEKE, Bekir;
YAZICI, Seda Nur;
ZAMIR, Gulseren;
BUDAK, Ali Bugrahan;
KARABEY AKSAKALLI, Isil

Publication type:

Article

A novel framework for sentiment classification employing Bi-GRU optimized by enhanced human evolutionary optimization algorithm.

Published in:

Scientific Reports, 2025, v. 15, n. 1, p. 1, doi. 10.1038/s41598-025-01516-y

By:

Wang, Xi;
Nourmohammadi, Samad

Publication type:

Article

Integration of textual VoC into a CX data model for business intelligence use in B2C.

Published in:

Journal of Intelligence Studies in Business, 2019, v. 9, n. 3, p. 39

By:

Sperkova, Lucie

Publication type:

Article

Online communication about accommodation facilities during the collection of customer feedback.

Published in:

Ekonomika a Management, 2016, n. 3, p. 34

By:

Novotová, Jitka;
Simová, Jozefina;
Vávrová, Jitka

Publication type:

Article

What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews.

Published in:

2019

By:

Hong, Y Alicia;
Liang, Chen;
Radcliff, Tiffany A;
Wigfall, Lisa T;
Street, Richard L

Publication type:

journal article

"But His Yelp Reviews Are Awful!": Analysis of General Surgeons' Yelp Reviews.

Published in:

2019

By:

Liu, Cynthia;
Uffenheimer, Meka;
Nasseri, Yosef;
Cohen, Jason;
Ellenhorn, Joshua

Publication type:

journal article

The Traveller Forum: An Advice-seeking Site Contributing to the Construction of Parental Social Actors and to On-line Parental Bond Creations.

Published in:

Theory & Practice in Language Studies (TPLS), 2014, v. 4, n. 10, p. 1984, doi. 10.4304/tpls.4.10.1984-1993

By:

Dolón, Rosana

Publication type:

Article

Improving Sentiment Polarity Identification on Twitter Using Metaclassifiers.

Published in:

International Journal of Combinatorial Optimization Problems & Informatics, 2025, v. 16, n. 1, p. 132, doi. 10.61467/2007.1558.2025.v16i1.547

By:

Castro, Wendy Morales;
Guzman-Cabrera, Rafael;
Prasad-Mukhopadhyay, Tirtha;
Pérez-Crespo, Armando;
Bianchetti, Marco

Publication type:

Article

Editorial.

Published in:

2003

By:

Hustler, David;
Stronach, Ian

Publication type:

Editorial

Analysis of M, MAP/PH1, PH2/1 non-preemptive priority Queueing model with Delayed working vacations, immediate feedback,impatient customer, differentiate breakdown and phase type repair.

Published in:

Reliability: Theory & Applications, 2023, v. 18, n. 4, p. 771

By:

Ayyappan, G.;
Arulmozhi, N.

Publication type:

Article

Automated Detection of Offensive Images and Sarcastic Memes in Social Media Through NLP.

Published in:

International Journal of Advanced Computer Science & Applications, 2024, v. 15, n. 7, p. 1415, doi. 10.14569/ijacsa.2024.01507137

By:

Purnima, Tummala;
Rao, Koteswara

Publication type:

Article

A Novel and Refined Contactless User Feedback System for Immediate On-Site Response Collection.

Published in:

International Journal of Advanced Computer Science & Applications, 2024, v. 15, n. 7, p. 241, doi. 10.14569/ijacsa.2024.0150724

By:

Harrison, Harold;
Mamat, Mazlina;
Wong, Farrah;
Hoe Tung Yew

Publication type:

Article

Profiling and Classification of Users Through a Customer Feedback-based Machine Learning Model.

Published in:

International Journal of Advanced Computer Science & Applications, 2024, v. 15, n. 3, p. 1023, doi. 10.14569/ijacsa.2024.01503102

By:

LARIOUI, Jihane;
EL BYED, Abdeltif

Publication type:

Article

Analyzing Sentiment in Terms of Online Feedback on Top of Users' Experiences.

Published in:

International Journal of Advanced Computer Science & Applications, 2023, v. 14, n. 11, p. 144, doi. 10.14569/ijacsa.2023.0141114

By:

Alonazi, Mohammed

Publication type:

Article

A CONSUMER PERSPECTIVE ON VALUE CREATION.

Published in:

Academy of Management Review, 2007, v. 32, n. 1, p. 219, doi. 10.5465/AMR.2007.23464055

By:

Priem, Richard L.

Publication type:

Article

Click, Customize, Conquer: Sentiment Analysis and Strategies for Optimizing Online Travel Agencies.

Published in:

SCMS Journal of Indian Management, 2024, v. 21, n. 2, p. 78

By:

Sharma, Animesh Kumar;
Sharma, Rahul;
Hassan, Syed Tabrez

Publication type:

Article

Sustainable Supply Chains: 3 BL and QFD Approach.

Published in:

SCMS Journal of Indian Management, 2011, v. 8, n. 4, p. 31

By:

Faisal, Mohd. Nishat;
Akhtar, Asif

Publication type:

Article

Exploring Quality Management Practices and Its Pattern Analysis in Indian Service SMEs.

Published in:

Journal of Enterprising Culture, 2015, v. 23, n. 2, p. 199, doi. 10.1142/S0218495815500077

By:

Basu, Rana;
Bhola, Prabha

Publication type:

Article

The Role of Social Networks in the Internationalisation of Startups: LinkedIn in Portuguese Context.

Published in:

Management & Marketing, 2020, v. 15, n. 3, p. 345, doi. 10.2478/mmcks-2020-0020

By:

Almeida, Fernando;
Duarte Santos, José

Publication type:

Article

Providing High-Quality Service.

Published in:

2012

By:

McGuire, Brian L.

Publication type:

Opinion

Mail accounting survey response patterns: an example of the total design method.

Published in:

Accounting Education, 1992, v. 1, n. 4, p. 277, doi. 10.1080/09639289200000046

By:

Collier, Paul A.;
Wallace, R. S. Olusegun

Publication type:

Article

Comparison of Three Modelling Approaches to Simulate Regional Crop Yield: A Case Study of Winter Wheat Yield in Western Germany.

Published in:

Journal of Agricultural Science & Technology, 2016, v. 18, n. 1, p. 191

By:

Soltani, A.;
Bakker, M. M.;
Veldkamp, A.;
Stoorvogel, J. J.

Publication type:

Article