Works by Zhan, Dongyuan
Results: 8
Many-server scaling of the N-system under FCFS-ALIS.
- Published in:
- Queueing Systems, 2018, v. 88, n. 1/2, p. 27, doi. 10.1007/s11134-017-9549-7
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- Article
ON THE GENERALIZED DRIFT SKOROKHOD PROBLEM IN ONE DIMENSION.
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- Journal of Applied Probability, 2013, v. 50, n. 1, p. 16, doi. 10.1239/jap/1363784421
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- Article
Threshold Routing to Trade Off Waiting and Call Resolution in Call Centers.
- Published in:
- M&SOM: Manufacturing & Service Operations Management, 2014, v. 16, n. 2, p. 220, doi. 10.1287/msom.2013.0463
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- Article
On Customer (Dis-)Honesty in Unobservable Queues: The Role of Lying Aversion.
- Published in:
- Management Science, 2025, v. 71, n. 1, p. 844, doi. 10.1287/mnsc.2022.04036
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- Article
Economic Behavior of Information Acquisition: Impact on Peer Grading in Massive Open Online Courses.
- Published in:
- Operations Research, 2023, v. 71, n. 4, p. 1277, doi. 10.1287/opre.2021.2131
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- Article
Staffing, Routing, and Payment to Trade off Speed and Quality in Large Service Systems.
- Published in:
- Operations Research, 2019, v. 67, n. 6, p. 1738, doi. 10.1287/opre.2018.1838
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- Article
When should grocery stores adopt time‐based pricing? Impact of competition and negative congestion externality.
- Published in:
- Production & Operations Management, 2023, v. 32, n. 9, p. 2805, doi. 10.1111/poms.14010
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- Article
Designing shipping policies with top‐up options to qualify for free delivery.
- Published in:
- Production & Operations Management, 2023, v. 32, n. 9, p. 2704, doi. 10.1111/poms.14002
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- Publication type:
- Article