Works matching Servicescapes (Marketing)
Results: 86
COMMENTARY ON CONCEPTUALIZING THE SERVICESCAPE CONSTRUCT IN 'A STUDY OF THE SERVICE ENCOUNTER IN EIGHT COUNTRIES.'.
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- Marketing Management Journal, 2010, v. 20, n. 1, p. 76
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- Article
Healthscapes: The Importance of Place.
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- 1995
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- Publication type:
- Editorial
Red Palm: exploring service quality and servicescape of the best backpacker hostel in Asia.
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- Current Issues in Tourism, 2011, v. 14, n. 2, p. 103, doi. 10.1080/13683500903511125
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- Article
TOURISM DESTINATION IMAGE (TDI) PERCEPTION WITHIN A REGIONAL WINESCAPE CONTEXT.
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- Tourism Analysis, 2016, v. 21, n. 2/3, p. 173, doi. 10.3727/108354216X14559233984692
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- Publication type:
- Article
Marketing de intangíveis: A servicescape e o uso das evidências físicas para a projeção dos ambientes de serviço.
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- Tourism & Management Studies, 2016, v. 12, n. 2, p. 128, doi. 10.18089/tms.2016.12214
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- Publication type:
- Article
Internal marketing and the moderating role of employees: An exploratory study.
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- Total Quality Management & Business Excellence, 2012, v. 23, n. 2, p. 177, doi. 10.1080/14783363.2012.647846
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- Publication type:
- Article
Medical tourists’ emotional and cognitive response to credibility and Servicescape.
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- Current Issues in Tourism, 2017, v. 20, n. 15, p. 1633, doi. 10.1080/13683500.2015.1050363
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- Publication type:
- Article
Regional destination image perception of tourists within a winescape context.
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- Current Issues in Tourism, 2017, v. 20, n. 2, p. 157, doi. 10.1080/13683500.2014.904846
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- Publication type:
- Article
Therapeutic Servicescapes and Market-Mediated Performances of Emotional Suffering.
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- Journal of Consumer Research, 2019, v. 45, n. 6, p. 1230, doi. 10.1093/jcr/ucy046
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- Publication type:
- Article
Phytophilia and Service Atmospherics: The Effect of Indoor Plants on Consumers.
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- Environment & Behavior, 2017, v. 49, n. 7, p. 814, doi. 10.1177/0013916516669390
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- Publication type:
- Article
Impact of Servicescape on Customer Perceived Value in Fine Dining Restaurants.
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- Amity Business Review, 2018, v. 19, n. 1, p. 33
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- Publication type:
- Article
Asean's Servicescape: A TOURIST ATTRACTION.
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- ASEANAffairs, 2009, v. 3, n. 2, p. 82
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- Publication type:
- Article
Does Europe still represent a healthy deal in times of increased global challenges and reduced levels of growth? A market, service and social perspective of European healthcare.
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- Public Money & Management, 2013, v. 33, n. 6, p. 421, doi. 10.1080/09540962.2013.836003
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- Publication type:
- Article
The effect of signage and emotions on satisfaction with the servicescape: An empirical investigation in a healthcare service setting.
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- Psychology & Marketing, 2020, v. 37, n. 3, p. 408, doi. 10.1002/mar.21307
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- Publication type:
- Article
Sensorimotor experiences in servicescapes predict attitude formation through memory dynamics: A longitudinal study.
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- Psychology & Marketing, 2020, v. 37, n. 3, p. 479, doi. 10.1002/mar.21314
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- Publication type:
- Article
Linking Servicescape, Tourist Satisfaction and Overall Tour Guiding Experience: The Case of Taman Negara National Park, Malaysia.
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- Pertanika Journal of Social Sciences & Humanities, 2015, v. 23, n. S, p. 33
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- Publication type:
- Article
Encouraging male participation in cancer resource centers.
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- Service Industries Journal, 2018, v. 38, n. 1-2, p. 114, doi. 10.1080/02642069.2017.1402008
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- Publication type:
- Article
The influence of hospitable design and service on patient responses.
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- Service Industries Journal, 2018, v. 38, n. 1-2, p. 127, doi. 10.1080/02642069.2017.1385773
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- Publication type:
- Article
Heritage site management: from dark tourism to transformative service experience?
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- Service Industries Journal, 2015, v. 35, n. 15-16, p. 898, doi. 10.1080/02642069.2015.1090980
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- Publication type:
- Article
Servicescape cues and customer behavior: a systematic literature review and research agenda.
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- Service Industries Journal, 2013, v. 33, n. 2, p. 171, doi. 10.1080/02642069.2011.613934
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- Publication type:
- Article
Application of Soft Operations Research for Enhancing the Servicescape as a Facilitator.
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- Vikalpa: The Journal for Decision Makers, 2011, v. 36, n. 1, p. 33, doi. 10.1177/0256090920110103
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- Publication type:
- Article
A STUDY OF COMPARISON OF PRIVATE AND PUBLIC SECTOR BANKS REGARDING VARIOUS ASPECTS OF RELATIONSHIP MARKETING.
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- International Journal on Customer Relations, 2018, v. 6, n. 1, p. 65
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- Publication type:
- Article
An Exploration of the Effects of the Servicescape on Customer and Employee Responses in a Grocery Retail Context.
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- Irish Journal of Management, 2013, v. 32, n. 2, p. 71
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- Publication type:
- Article
Customer Engagement and Participation Behavior: The Underlying Mechanisms of the Virtual Servicescape and Service Outcomes.
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- e-Service Journal, 2021, v. 13, n. 2, p. 1, doi. 10.2979/eservicej.13.2.01
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- Publication type:
- Article
Macau wine festivalscape: Attendees' satisfaction and behavioural intentions.
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- Hospitality & Society, 2018, v. 8, n. 3, p. 273, doi. 10.1386/hosp.8.3.273_7
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- Publication type:
- Article
Managing Mass Sport Participation: Adding a Personal Performance Perspective to Remodel Antecedents and Consequences of Participant Sport Event Satisfaction.
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- Journal of Sport Management, 2015, v. 29, n. 6, p. 688, doi. 10.1123/JSM.2014-0225
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- Publication type:
- Article
The Influence of Servicescape and Local Food Attributes on Pleasure and Revisit Intention in an Upscale-Casual Dining Restaurant.
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- FIU Hospitality Review, 2014, v. 31, n. 4, p. 120
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- Publication type:
- Article
Expanding Servicescape Dimensions with Safety: An Exploratory Study.
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- Services Marketing Quarterly, 2019, v. 40, n. 2, p. 123, doi. 10.1080/15332969.2019.1592860
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- Publication type:
- Article
Visual Antecedents of Patronage: Personal and Professional Items in the Servicescape.
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- Services Marketing Quarterly, 2014, v. 35, n. 1, p. 68, doi. 10.1080/15332969.2014.856744
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- Publication type:
- Article
The Restorative Qualities of an Activity-Based, Third Place Café for Seniors: Restoration, Social Support, and Place Attachment at Mather's -- More Than a Café.
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- Seniors Housing & Care Journal, 2009, v. 17, n. 1, p. 39
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- Publication type:
- Article
Public art and public space – Waiting stress and waiting pleasure.
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- Time & Society, 2018, v. 27, n. 1, p. 69, doi. 10.1177/0961463X15596701
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- Publication type:
- Article
Enhancing the Attendee's Experience through Creative Design of the Event Environment: Applying Goffman's Dramaturgical Perspective.
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- Journal of Convention & Event Tourism, 2009, v. 10, n. 2, p. 120, doi. 10.1080/15470140902922023
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- Publication type:
- Article
Safety and Security as Part of the Hotel Servicescape for Meeting Planners.
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- Journal of Convention & Event Tourism, 2008, v. 9, n. 1, p. 15, doi. 10.1080/15470140802104557
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- Publication type:
- Article
A Study of College Students' Preference of Servicescape in Academic Libraries.
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- Journal of Educational Media & Library Sciences, 2012, v. 49, n. 4, p. 630
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- Publication type:
- Article
Online shopping environments in fashion shopping: An S-O-R based review.
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- Marketing Review, 2012, v. 12, n. 2, p. 161, doi. 10.1362/146934712X13366562572476
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- Publication type:
- Article
LUXURY HERITAGE AND SERVICECAPE MANAGEMENT IN HOSPITALITY SECTOR OF JAMMU AND KASHMIR REGION.
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- CLEAR International Journal of Research in Commerce & Management, 2015, v. 6, n. 1, p. 84
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- Publication type:
- Article
Images in Academic Web Pages as Marketing Tools: Meeting the Challenge of Service Intangibility.
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- Journal of Relationship Marketing, 2009, v. 8, n. 2, p. 148, doi. 10.1080/15332660902876893
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- Publication type:
- Article
Servicescape Failure and Recovery Strategy in the Food Service Industry: The Effect on Customer Repatronization.
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- Journal of Quality Assurance in Hospitality & Tourism, 2010, v. 11, n. 3, p. 179, doi. 10.1080/1528008X.2010.483419
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- Publication type:
- Article
The role of servicescape as a driver of customer value in experience-centric service organizations: the Dragon Football Stadium case.
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- Journal of Strategic Marketing, 2014, v. 22, n. 6, p. 548, doi. 10.1080/0965254X.2014.914058
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- Publication type:
- Article
Servicescape and Customer Substantiation of Star Hotels in India's Metropolitan City of Delhi.
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- Journal of Marketing & Communication, 2012, v. 8, n. 2, p. 39
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- Publication type:
- Article
Polish nightclubs and bars: Management insights into what customers really want.
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- Journal for East European Management Studies, 2008, v. 13, n. 2, p. 154, doi. 10.5771/0949-6181-2008-2-154
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- Publication type:
- Article
An Experiential Exercise in Service Environment Design.
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- Journal of Marketing Education, 2012, v. 34, n. 2, p. 156, doi. 10.1177/0273475312450386
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- Publication type:
- Article
Comparing the Effect of Store Remodeling on New and Existing Customers.
- Published in:
- Journal of Marketing, 2014, v. 78, n. 3, p. 62, doi. 10.1509/jm.13.0272
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- Publication type:
- Article
Servicescapes: The Impact of Physical Surroundings on Customers and Employees.
- Published in:
- Journal of Marketing, 1992, v. 56, n. 2, p. 57, doi. 10.1177/002224299205600205
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- Publication type:
- Article
Designing Paris Gare du Nord for pedestrians or for clients? New retail patterns as flow optimization strategies.
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- European Planning Studies, 2019, v. 27, n. 3, p. 618, doi. 10.1080/09654313.2018.1562651
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- Publication type:
- Article
APPLYING SERVICE SCIENCE ON SYSTEMATIC INNOVATION FOR THE CONVENTION AND EXHIBITION INDUSTRY: THE CASES OF WORLD EXPO.
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- International Journal of Electronic Business Management, 2012, v. 10, n. 4, p. 247
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- Publication type:
- Article
Evaluating Serviceability of Healthcare Servicescapes: Service Design Perspective.
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- International Journal of Design, 2011, v. 5, n. 2, p. 61
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- Publication type:
- Article
Designing Service Evidence for Positive Relational Messages.
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- International Journal of Design, 2011, v. 5, n. 2, p. 5
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- Publication type:
- Article
Social Servicescape: The Impact of Social Factors on Restaurant Image and Behavioral Intentions.
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- International Journal of Hospitality & Tourism Administration, 2015, v. 16, n. 3, p. 290, doi. 10.1080/15256480.2015.1054758
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- Publication type:
- Article
Exploring the forms of dysfunctional customer behaviour: A study of differences in servicescape and customer disaffection with service.
- Published in:
- Journal of Marketing Management, 2012, v. 28, n. 1-2, p. 129, doi. 10.1080/0267257X.2011.619149
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- Publication type:
- Article