Works matching Servicescape
Results: 404
Expanding Servicescape Dimensions with Safety: An Exploratory Study.
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- Services Marketing Quarterly, 2019, v. 40, n. 2, p. 123, doi. 10.1080/15332969.2019.1592860
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- Article
Communities as Nested Servicescapes.
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- Journal of Service Research, 2017, v. 20, n. 2, p. 171, doi. 10.1177/1094670516681511
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- Article
Medical tourists’ emotional and cognitive response to credibility and Servicescape.
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- Current Issues in Tourism, 2017, v. 20, n. 15, p. 1633, doi. 10.1080/13683500.2015.1050363
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- Article
Therapeutic Servicescapes and Market-Mediated Performances of Emotional Suffering.
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- Journal of Consumer Research, 2019, v. 45, n. 6, p. 1230, doi. 10.1093/jcr/ucy046
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- Article
Impact of Servicescape on Customer Perceived Value in Fine Dining Restaurants.
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- Amity Business Review, 2018, v. 19, n. 1, p. 33
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- Article
The effect of signage and emotions on satisfaction with the servicescape: An empirical investigation in a healthcare service setting.
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- Psychology & Marketing, 2020, v. 37, n. 3, p. 408, doi. 10.1002/mar.21307
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- Article
Linking Servicescape, Tourist Satisfaction and Overall Tour Guiding Experience: The Case of Taman Negara National Park, Malaysia.
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- Pertanika Journal of Social Sciences & Humanities, 2015, v. 23, n. S, p. 33
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Servicescape cues and customer behavior: a systematic literature review and research agenda.
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- Service Industries Journal, 2013, v. 33, n. 2, p. 171, doi. 10.1080/02642069.2011.613934
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- Article
Application of Soft Operations Research for Enhancing the Servicescape as a Facilitator.
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- Vikalpa: The Journal for Decision Makers, 2011, v. 36, n. 1, p. 33, doi. 10.1177/0256090920110103
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- Article
A Study of College Students' Preference of Servicescape in Academic Libraries.
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- Journal of Educational Media & Library Sciences, 2012, v. 49, n. 4, p. 630
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- Article
Servicescape Failure and Recovery Strategy in the Food Service Industry: The Effect on Customer Repatronization.
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- Journal of Quality Assurance in Hospitality & Tourism, 2010, v. 11, n. 3, p. 179, doi. 10.1080/1528008X.2010.483419
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- Article
The role of servicescape as a driver of customer value in experience-centric service organizations: the Dragon Football Stadium case.
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- Journal of Strategic Marketing, 2014, v. 22, n. 6, p. 548, doi. 10.1080/0965254X.2014.914058
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- Article
Red Palm: exploring service quality and servicescape of the best backpacker hostel in Asia.
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- Current Issues in Tourism, 2011, v. 14, n. 2, p. 103, doi. 10.1080/13683500903511125
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- Article
Evaluating Serviceability of Healthcare Servicescapes: Service Design Perspective.
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- International Journal of Design, 2011, v. 5, n. 2, p. 61
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- Article
Exploring the forms of dysfunctional customer behaviour: A study of differences in servicescape and customer disaffection with service.
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- Journal of Marketing Management, 2012, v. 28, n. 1-2, p. 129, doi. 10.1080/0267257X.2011.619149
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- Article
Cancer resource centres: Transformational services and restorative servicescapes.
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- Journal of Marketing Management, 2011, v. 27, n. 13-14, p. 1404, doi. 10.1080/0267257X.2011.624531
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- Article
Strategic Servicescape for Regulatory Services - Will India Benchmark KHDA Dubai Model!
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- 3D: IBA Journal of Management & Leadership, 2019, v. 10, n. 2, p. 54
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- Article
Examining the Relationships among Servicescape and Experience: The Case of National Museum of Marine Biology & Aquarium.
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- Marketing Review / Xing Xiao Ping Lun, 2014, v. 11, n. 3, p. 285
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- Article
A MARKETING PERSPECTIVE ON THE INFLUENCES OF WAITING TIME AND SERVICESCAPE ON PERCEIVED VALUE.
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- Management & Marketing, 2013, v. 8, n. 4, p. 683
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- Article
The Effect of the Servicescape on Service Workers.
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- Journal of Service Research, 2008, v. 10, n. 3, p. 220, doi. 10.1177/1094670507310770
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- Article
THE EFFECTS OF AIRPORT DUTY-FREE SHOP SERVICESCAPE ON EMOTIONAL RESPONSE AND LOYALTY WITH AN EMPHASIS ON THE MODERATING EFFECT OF GENDER.
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- International Journal of Business & Society, 2018, v. 19, n. 2, p. 429
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- Article
The effect of hospitableness and servicescape on guest satisfaction in the hotel industry.
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- Canadian Journal of Administrative Sciences (John Wiley & Sons, Inc.), 2013, v. 30, n. 2, p. 127, doi. 10.1002/cjas.1246
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Mapping the Online Gambling e-Servicescape: A Conceptual Model.
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- UNLV Gaming Research & Review Journal, 2013, v. 17, n. 2, p. 27
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Customer Engagement and Participation Behavior: The Underlying Mechanisms of the Virtual Servicescape and Service Outcomes.
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- e-Service Journal, 2021, v. 13, n. 2, p. 1, doi. 10.2979/eservicej.13.2.01
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- Article
The Influence of Servicescape and Local Food Attributes on Pleasure and Revisit Intention in an Upscale-Casual Dining Restaurant.
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- FIU Hospitality Review, 2014, v. 31, n. 4, p. 120
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- Article
Safety and Security as Part of the Hotel Servicescape for Meeting Planners.
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- Journal of Convention & Event Tourism, 2008, v. 9, n. 1, p. 15, doi. 10.1080/15470140802104557
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- Article
Social Servicescape: The Impact of Social Factors on Restaurant Image and Behavioral Intentions.
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- International Journal of Hospitality & Tourism Administration, 2015, v. 16, n. 3, p. 290, doi. 10.1080/15256480.2015.1054758
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- Article
Sensorimotor experiences in servicescapes predict attitude formation through memory dynamics: A longitudinal study.
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- Psychology & Marketing, 2020, v. 37, n. 3, p. 479, doi. 10.1002/mar.21314
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- Article
SERVICESCAPE, SERVICE CONVENIENCE, AND SERVICE EVALUATION IN FOOD AND BEVERAGE INDUSTRY.
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- International Journal of Organizational Innovation, 2016, v. 8, n. 3, p. 262
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- Article
Asean's Servicescape: A TOURIST ATTRACTION.
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- ASEANAffairs, 2009, v. 3, n. 2, p. 82
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An Exploration of the Effects of the Servicescape on Customer and Employee Responses in a Grocery Retail Context.
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- Irish Journal of Management, 2013, v. 32, n. 2, p. 71
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Visual Antecedents of Patronage: Personal and Professional Items in the Servicescape.
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- Services Marketing Quarterly, 2014, v. 35, n. 1, p. 68, doi. 10.1080/15332969.2014.856744
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- Article
COMMENTARY ON CONCEPTUALIZING THE SERVICESCAPE CONSTRUCT IN 'A STUDY OF THE SERVICE ENCOUNTER IN EIGHT COUNTRIES.'.
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- Marketing Management Journal, 2010, v. 20, n. 1, p. 76
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- Article
Servicescape and Customer Substantiation of Star Hotels in India's Metropolitan City of Delhi.
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- Journal of Marketing & Communication, 2012, v. 8, n. 2, p. 39
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- Article
Consuming a Machinic Servicescape.
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- Advances in Consumer Research, 2016, v. 44, p. 304
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Elaborate Servicescapes: Spatial Dimensions.
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- SCMS Journal of Indian Management, 2009, v. 6, n. 2, p. 90
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- Article
Marketing de intangíveis: A servicescape e o uso das evidências físicas para a projeção dos ambientes de serviço.
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- Tourism & Management Studies, 2016, v. 12, n. 2, p. 128, doi. 10.18089/tms.2016.12214
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- Article
THE ROLE OF COMMUNITY SPORT VENUES, ENVIRONMENTAL FACTORS AND SERVICESCAPE IN ATTRACTING AND RETAINING USERS.
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- International Journal of Sport Management, 2016, v. 17, n. 1, p. 62
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- Article
'Servicescape' as a Negotiated 'Third Space' in Tourism Culture.
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- 2014
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- Opinion
ANALISIS PENGARUH SERVICESCAPE TERHADAP REVISIT INTENTION DI LA RIVIERA PANTAI INDAH KAPUK 2.
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- Jurnal Sosial dan Sains (SOSAINS), 2023, v. 3, n. 6, p. 627, doi. 10.59188/jurnalsosains.v3i6.813
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- Article
Servicescapes: The Impact of Physical Surroundings on Customers and Employees.
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- Journal of Marketing, 1992, v. 56, n. 2, p. 57, doi. 10.1177/002224299205600205
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- Article
At Face Value: Visual Antecedents of Impression Formation in Servicescapes.
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- Advances in Consumer Research, 2009, v. 36, p. 233
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- Article
Investigating the Effects of Airport Servicescape on Airport Users' Behavioral Intentions: A Case Study of Incheon International Airport Terminal 2 (T2).
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- Sustainability (2071-1050), 2019, v. 11, n. 15, p. 4171, doi. 10.3390/su11154171
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- Article
Impact of Electronic Servicescape of Online Gaming on Customer Engagement.
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- Journal of Electronic Commerce in Organizations, 2020, v. 18, n. 2, p. N.PAG, doi. 10.4018/JECO.2020040104
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- Article
THE IMPACT OF SOCIAL SERVICESCAPE ON RESTAURANT IMAGE AND CUSTOMER SATISFACTION.
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- Anuario Turismo y Sociedad, 2025, v. 36, p. 313, doi. 10.18601/01207555.n36.13
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- Article
Conceptualising visual servicescape aesthetics: An application of environmental psychology.
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- Marketing Review, 2013, v. 13, n. 4, p. 347, doi. 10.1362/146934713X13832199716778
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- Article
서비스스케이프가 이용만족 간의 관계에서 음식의 품질과 가격공정성의 매개효과 분석 -A대학 학생 식당 사례를 중심으로-
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- Journal of Digital Convergence, 2019, v. 17, n. 3, p. 379, doi. 10.14400/JDC.2019.17.3.379
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- Article
프로야구경기장 서비스스케이프와 통제지각, 소비감정, 재방문 의도의 관계
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- Journal of Digital Convergence, 2019, v. 17, n. 1, p. 389, doi. 10.14400/JDC.2019.17.1.389
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- Article
The effect of the physical and social servicescape elements on the customer satisfaction and the intention to recommend the service. Evidence from the nightclub sector during COVID-19 pandemic.
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- Cogent Business & Management, 2024, v. 11, n. 1, p. 1, doi. 10.1080/23311975.2024.2321866
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Influence of servicescape on behavioural intentions through mediation and moderation effects: A study on Malaysia's full-service restaurants.
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- Cogent Business & Management, 2021, v. 8, n. 1, p. 1, doi. 10.1080/23311975.2021.1924923
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- Article