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Evaluating banks' performance in handling customer complaints during the COVID-19 outbreak via DEA and based on ISO10002:2018.
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- Production & Operations Management (2251-6409), 2022, v. 12, n. 4, p. 1, doi. 10.22108/jpom.2021.128382.1368
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Selecting optimal preventive maintenance periods for one-shot devices: a new fuzzy decision approach.
- Published in:
- Production & Operations Management (2251-6409), 2022, v. 12, n. 4, p. 21, doi. 10.22108/jpom.2021.130857.1401
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- Article