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Understanding the Drivers and Consequences of Trust Toward Hotel Websites Under Different Cultural Contexts.
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- International Journal of Customer Relationship Marketing & Management, 2020, v. 11, n. 3, p. N.PAG, doi. 10.4018/IJCRMM.2020070101
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- Article
The Effects of CSR on Tourist Loyalty Toward Rural Hospitality Enterprises and the Moderating Effects of Religiosity: CSR and Tourist Loyalty.
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- International Journal of Customer Relationship Marketing & Management, 2020, v. 11, n. 3, p. N.PAG, doi. 10.4018/IJCRMM.2020070103
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- Article
Impact of Employees' Perceived Corporate Social Responsibility on Organizational Citizenship Behavior: A Proposed Theoretical Model.
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- International Journal of Customer Relationship Marketing & Management, 2020, v. 11, n. 3, p. N.PAG, doi. 10.4018/IJCRMM.2020070102
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- Article
The Effect of eWOM on E-Loyalty: The Mediating Role of E-Satisfaction.
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- International Journal of Customer Relationship Marketing & Management, 2020, v. 11, n. 3, p. N.PAG, doi. 10.4018/IJCRMM.2020070105
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- Article
The Impact of Customer Relationship Management and Organizational Culture on Mass Customization Capability and Firm Performance.
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- International Journal of Customer Relationship Marketing & Management, 2020, v. 11, n. 3, p. N.PAG, doi. 10.4018/IJCRMM.2020070104
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- Article