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Measuring Service Quality of the Muslim Friendly Hotels in England and its Impact on Behavioural Intention.
- Published in:
- International Journal of Customer Relationship Marketing & Management, 2015, v. 6, n. 3, p. 1, doi. 10.4018/IJCRMM.2015070101
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- Publication type:
- Article
Sustainable Improvement for United Arab Emirates' SMEs: A Proposed Approach.
- Published in:
- International Journal of Customer Relationship Marketing & Management, 2015, v. 6, n. 3, p. 25, doi. 10.4018/IJCRMM.2015070102
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- Publication type:
- Article
Evaluation of Electronic Customer Knowledge Mediating by Electronic Customer Attraction on Electronic Customer Acquisition.
- Published in:
- International Journal of Customer Relationship Marketing & Management, 2015, v. 6, n. 3, p. 33, doi. 10.4018/IJCRMM.2015070103
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- Publication type:
- Article
Factors Promoting Social CRM: A Conceptual Model of the Impact of Personality and Social Media Characteristics.
- Published in:
- International Journal of Customer Relationship Marketing & Management, 2015, v. 6, n. 3, p. 48, doi. 10.4018/IJCRMM.2015070104
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- Publication type:
- Article