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An Exploration of the Value of Online Social Networks for Salespeople.
- Published in:
- International Journal of Customer Relationship Marketing & Management, 2012, v. 3, n. 2, p. 1, doi. 10.4018/jcrmm.2012040101
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- Publication type:
- Article
CRM Index Development and Validation in Indian Banking Sector.
- Published in:
- International Journal of Customer Relationship Marketing & Management, 2012, v. 3, n. 2, p. 10, doi. 10.4018/jcrmm.2012040102
- By:
- Publication type:
- Article
Investigating the Relationship Between Shopping Mall Patronage Motives and Customer Satisfaction Using Importance-Satisfaction Analysis.
- Published in:
- International Journal of Customer Relationship Marketing & Management, 2012, v. 3, n. 2, p. 33, doi. 10.4018/jcrmm.2012040103
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- Publication type:
- Article
The Practice of Jordanian Banking to Improve Customer Retention.
- Published in:
- International Journal of Customer Relationship Marketing & Management, 2012, v. 3, n. 2, p. 47, doi. 10.4018/jcrmm.2012040104
- By:
- Publication type:
- Article
Six Sigma Based Integrated Mathematical Model for Optimizing Electronic Marketing Decisions.
- Published in:
- International Journal of Customer Relationship Marketing & Management, 2012, v. 3, n. 2, p. 61, doi. 10.4018/jcrmm.2012040105
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- Publication type:
- Article