Service Recovery in The Australian Banking Industry.
- Published in:
- Contemporary Management Research, 2013, v. 9, n. 4, p. 463, doi. 10.7903/cmr.11370
- By:
- Publication type:
- Article
Works matching IS 18135498 AND DT 2013 AND VI 9 AND IP 4
Results: 7
1
2
The Effects of Relationship-Destroying Factors on Customer Relationships: Relationship Recovery as the Moderator.
- Published in:
- Contemporary Management Research, 2013, v. 9, n. 4, p. 369, doi. 10.7903/cmr.11261
- By:
- Publication type:
- Article
3
The Influence of Internet-Based Customer Relationship Management on Customer Loyalty.
- Published in:
- Contemporary Management Research, 2013, v. 9, n. 4, p. 419, doi. 10.7903/cmr.11095
- By:
- Publication type:
- Article
4
Mothers' Perceived Vulnerability, Perceived Threat, and Intention to Administer Preventive Medication to Their Children.
- Published in:
- Contemporary Management Research, 2013, v. 9, n. 4, p. 399, doi. 10.7903/cmr.11093
- By:
- Publication type:
- Article
5
Determinants and Consequences of Cooperation in International Strategic Distribution Channel Alliances.
- Published in:
- Contemporary Management Research, 2013, v. 9, n. 4, p. 363, doi. 10.7903/cmr.11072
- By:
- Publication type:
- Article
6
Calculation and Visualization of Dynamic Price Elasticities.
- Published in:
- Contemporary Management Research, 2013, v. 9, n. 4, p. 389, doi. 10.7903/cmr.11071
- By:
- Publication type:
- Article
7
Interviewers' Characteristics and Post-Hire Attitudes and Performance.
- Published in:
- Contemporary Management Research, 2013, v. 9, n. 4, p. 441, doi. 10.7903/cmr.10453
- By:
- Publication type:
- Article