The faces at play in performance appraisals: With a focus upon a UK retail organization.
- Published in:
- Journal of Politeness Research: Language, Behavior, Culture, 2018, v. 14, n. 2, p. 261, doi. 10.1515/pr-2018-0012
- By:
- Publication type:
- Article
Works matching IS 16125681 AND DT 2018 AND VI 14 AND IP 2
Results: 6
1
2
"Helping you to pay us": Rapport management in debt collection call centre encounters.
- Published in:
- Journal of Politeness Research: Language, Behavior, Culture, 2018, v. 14, n. 2, p. 201, doi. 10.1515/pr-2018-0013
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- Publication type:
- Article
3
Face(t)s of self and identity in interaction.
- Published in:
- Journal of Politeness Research: Language, Behavior, Culture, 2018, v. 14, n. 2, p. 287, doi. 10.1515/pr-2018-0014
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- Publication type:
- Article
4
Exploring face, identity and relationship management in disagreements in business meetings in Hong Kong.
- Published in:
- Journal of Politeness Research: Language, Behavior, Culture, 2018, v. 14, n. 2, p. 233, doi. 10.1515/pr-2015-0036
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- Publication type:
- Article
5
Co-creating customer experience through call centre interaction: Interactional achievement and professional face.
- Published in:
- Journal of Politeness Research: Language, Behavior, Culture, 2018, v. 14, n. 2, p. 179, doi. 10.1515/pr-2018-0016
- By:
- Publication type:
- Article
6
Applying (im)politeness and facework research to professional settings: An introduction.
- Published in:
- Journal of Politeness Research: Language, Behavior, Culture, 2018, v. 14, n. 2, p. 167, doi. 10.1515/pr-2018-0015
- By:
- Publication type:
- Article