Found: 17
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The Relationship between Brand Experience, Brand Personality and Customer Loyalty.
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 109
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- Article
Achieving Requisite Variety in Customer Experience Research for Improving Marketing Relationship Performances.
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 127
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- Article
Unexpected Wedding Present.
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 145
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- Article
Happy Birthday to You!
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 151
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- Article
Let It Be or Let It Be Better: Employment Empowerment Effects on Hotel Guests Satisfaction.
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- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 159
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- Publication type:
- Article
Building Internal Competencies Capabilities and Capacity to Deliver Great Customer Experiences.
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 167
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- Publication type:
- Article
Airline Passenger Safety or Customer Satisfaction?
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 171
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- Article
Experiences that Make Consumers Think: Cognitive Experiences.
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 177
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- Article
Pennywise, Pound Foolish: Balancing Guest Service and Financial Control on Hotel Overcharged Credit Card Dispute.
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 181
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- Article
To Be or Not to Be (the Manager), That is the Question!
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 189
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- Article
Tied To a Disloyal Brand.
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 195
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- Publication type:
- Article
Getting Back to Basics with Modern Technology: Accuracy, Timeliness, and Customer Service.
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 201
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- Article
BurgerBarn Blunder.
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 213
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- Article
Medical Insurance Mayhem: One Woman's Struggle for Information.
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 219
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- Article
To Create or Not Create: When the Customer's Paid Request Is Ignored.
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 227
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- Publication type:
- Article
My Soul Shoe Store Story: Poor Product Repair and Customer Service Experience.
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 233
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- Publication type:
- Article
Hotel Shuttle Service Fails to Get the Customer to the Airport on Time.
- Published in:
- International Journal of Business & Economics, 2017, v. 16, n. 2, p. 241
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- Publication type:
- Article