The Effects of Service and Consumer Product Knowledge on Online Customer Loyalty.Published in:Journal of the Association for Information Systems, 2011, v. 12, n. 11, p. 741By:Jingjun Xu;Benbasat, Izak;Cenfetelli, RonPublication type:Article
Leaving the Beaten Tracks in Creative Work - A Design Theory for Systems that Support Convergent and Divergent Thinking.Published in:Journal of the Association for Information Systems, 2011, v. 12, n. 11, p. 714By:Müller-Wienbergen, Felix;Müller, Oliver;Seidel, Stefan;Becker, JörgPublication type:Article