The End of ServQual in Online Services Research: Where to from here?
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- e-Service Journal, 2010, v. 7, n. 1, p. 60, doi. 10.2979/ESJ.2010.7.1.60
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- Article
Works matching IS 15288226 AND DT 2010 AND VI 7 AND IP 1
Results: 5
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Evaluating the Performance and Quality of Web Services in Electronic Marketplaces.
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- e-Service Journal, 2010, v. 7, n. 1, p. 43, doi. 10.2979/ESJ.2010.7.1.43
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- Article
3
Move to Depth: Buyer-Provider Interactions in Online Service Marketplaces.
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- e-Service Journal, 2010, v. 7, n. 1, p. 2, doi. 10.2979/ESJ.2010.7.1.2
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- Article
4
Integrating Sociotechnical and Technical Views of e-Services.
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- e-Service Journal, 2010, v. 7, n. 1, p. 15, doi. 10.2979/ESJ.2010.7.1.15
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- Article
5
Guest Editor's Column.
- Published in:
- e-Service Journal, 2010, v. 7, n. 1, p. 1
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- Publication type:
- Article