Works matching IS 10946705 AND DT 2018 AND VI 21 AND IP 4

Results: 9

JSR Ad Hoc Reviewers.

Published in:: Journal of Service Research, 2018, v. 21, n. 4, p. 385, doi. 10.1177/1094670518798392
Publication type:: Article

JSR Best Reviewer Award.

Published in:: Journal of Service Research, 2018, v. 21, n. 4, p. 384, doi. 10.1177/1094670518797518
Publication type:: Article

JSR Best Article Awards.

Published in:: Journal of Service Research, 2018, v. 21, n. 4, p. 383, doi. 10.1177/1094670518797515
Publication type:: Article

Too Good to Be True? Boundary Conditions to the Use of Downward Social Comparisons in Service Recovery.

Published in:

Journal of Service Research, 2018, v. 21, n. 4, p. 438, doi. 10.1177/1094670518793534

By:

Antonetti, Paolo;
Crisafulli, Benedetta;
Maklan, Stan

Publication type:

Article

The Differential Effects of Online Peer Review and Expert Review on Service Evaluations.

Published in:

Journal of Service Research, 2018, v. 21, n. 4, p. 474, doi. 10.1177/1094670518779456

By:

Keh, Hean Tat;
Sun, Jin

Publication type:

Article

Experiential Purchase Quality.

Published in:

Journal of Service Research, 2018, v. 21, n. 4, p. 456, doi. 10.1177/1094670518770042

By:

Pelletier, Mark J.;
Collier, Joel E.

Publication type:

Article

All That Glitters Is Not Gold.

Published in:

Journal of Service Research, 2018, v. 21, n. 4, p. 405, doi. 10.1177/1094670518770038

By:

Mende, Martin;
Scott, Maura L.;
Bolton, Lisa E.

Publication type:

Article

Access-Based Services for the Base of the Pyramid.

Published in:

Journal of Service Research, 2018, v. 21, n. 4, p. 421, doi. 10.1177/1094670518770034

By:

Schaefers, Tobias;
Moser, Roger;
Narayanamurthy, Gopalakrishnan

Publication type:

Article

Deck the Halls With Boughs of Holly to Soften Evaluations of Service Failure.

Published in:

Journal of Service Research, 2018, v. 21, n. 4, p. 389, doi. 10.1177/1094670518755316

By:

Newton, Joshua D.;
Wong, Jimmy;
Casidy, Riza

Publication type:

Article