Works matching IS 10946705 AND DT 2018 AND VI 21 AND IP 2

Results: 7

An Examination of Construal Effects on Price Perceptions in the Advance Selling of Experience Services.

Published in:

Journal of Service Research, 2018, v. 21, n. 2, p. 235, doi. 10.1177/1094670517738367

By:

Wakefield, Lane T.;
Wakefield, Kirk L.

Publication type:

Article

A Customer Scorned.

Published in:

Journal of Service Research, 2018, v. 21, n. 2, p. 219, doi. 10.1177/1094670517746777

By:

Pugh, Harrison B.;
Brady, Michael K.;
Hopkins, Lucas M.

Publication type:

Article

Customer Inconvenience and Price Compensation.

Published in:

Journal of Service Research, 2018, v. 21, n. 2, p. 173, doi. 10.1177/1094670517738370

By:

Andreassen, Tor W.;
van Oest, Rutger D.;
Lervik-Olsen, Line

Publication type:

Article

Customer-Firm Interactions and the Path to Profitability.

Published in:

Journal of Service Research, 2018, v. 21, n. 2, p. 201, doi. 10.1177/1094670517738369

By:

Cambra-Fierro, Jesús;
Melero-Polo, Iguácel;
Sese, F. Javier;
van Doorn, Jenny

Publication type:

Article

The Dilemma of Service Productivity and Service Innovation.

Published in:

Journal of Service Research, 2018, v. 21, n. 2, p. 249, doi. 10.1177/1094670517738368

By:

Aspara, Jaakko;
Klein, Jan F.;
Luo, Xueming;
Tikkanen, Henrikki

Publication type:

Article

Artificial Intelligence in Service.

Published in:

Journal of Service Research, 2018, v. 21, n. 2, p. 155, doi. 10.1177/1094670517752459

By:

Huang, Ming-Hui;
Rust, Roland T.

Publication type:

Article

Businesses Beware.

Published in:

Journal of Service Research, 2018, v. 21, n. 2, p. 184, doi. 10.1177/1094670517738366

By:

Komarova Loureiro, Yuliya;
Haws, Kelly L.;
Bearden, William O.

Publication type:

Article