JSR Best Reviewer Award.
- Published in:
- Journal of Service Research, 2011, v. 14, n. 4, p. 396, doi. 10.1177/1094670511425607
- Publication type:
- Article
Works matching IS 10946705 AND DT 2011 AND VI 14 AND IP 4
Results: 9
1
2
JSR Best Article Awards.
- Published in:
- Journal of Service Research, 2011, v. 14, n. 4, p. 395, doi. 10.1177/1094670511425606
- Publication type:
- Article
3
Will You Tolerate This? The Impact of Affective Commitment on Complaint Intention and Postrecovery Behavior.
- Published in:
- Journal of Service Research, 2011, v. 14, n. 4, p. 410, doi. 10.1177/1094670511423956
- By:
- Publication type:
- Article
4
Senior Customers' Service Encounter Preferences.
- Published in:
- Journal of Service Research, 2011, v. 14, n. 4, p. 475, doi. 10.1177/1094670511423785
- By:
- Publication type:
- Article
5
The Contingency Effect of Service Employee Personalities on Service Climate: Getting Employee Perceptions Aligned Can Reduce Personality Effects.
- Published in:
- Journal of Service Research, 2011, v. 14, n. 4, p. 426, doi. 10.1177/1094670511421521
- By:
- Publication type:
- Article
6
Measuring Consumers' Preferences for Metered Pricing of Services.
- Published in:
- Journal of Service Research, 2011, v. 14, n. 4, p. 443, doi. 10.1177/1094670511418817
- By:
- Publication type:
- Article
7
Four Positive Effects of a Salesperson’s Regional Dialect in Services Selling.
- Published in:
- Journal of Service Research, 2011, v. 14, n. 4, p. 460, doi. 10.1177/1094670511414551
- By:
- Publication type:
- Article
8
Why and When do Stores With Satisfied Employees Have Satisfied Customers?: The Roles of Responsiveness and Store Busyness.
- Published in:
- Journal of Service Research, 2011, v. 14, n. 4, p. 397, doi. 10.1177/1094670511410304
- By:
- Publication type:
- Article
9
Erratum.
- Published in:
- 2011
- Publication type:
- Correction Notice