Evolutionary Changes in Service Attribute Importance in a Crisis Scenario: The Uruguayan Financial Crisis.
- Published in:
- Journal of Service Research, 2009, v. 11, n. 4, p. 429, doi. 10.1177/1094670508329421
- By:
- Publication type:
- Article
Works matching IS 10946705 AND DT 2009 AND VI 11 AND IP 4
Results: 10
1
2
Customer Self-Efficacy in Technology-Based Self-Service: Assessing Between- and Within-Person Differences.
- Published in:
- Journal of Service Research, 2009, v. 11, n. 4, p. 407, doi. 10.1177/1094670509333237
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- Publication type:
- Article
3
Unifying Service Marketing and Operations With Service Experience Management.
- Published in:
- Journal of Service Research, 2009, v. 11, n. 4, p. 389, doi. 10.1177/1094670509333595
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- Publication type:
- Article
4
How Often Versus How Long: The Interplay of Contact Frequency and Relationship Duration in Customer-Reported Service Relationship Strength.
- Published in:
- Journal of Service Research, 2009, v. 11, n. 4, p. 371, doi. 10.1177/1094670508331251
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- Publication type:
- Article
5
The Reinforcing Effects of Loyalty Program Partnerships and Core Service Usage: A Longitudinal Analysis.
- Published in:
- Journal of Service Research, 2009, v. 11, n. 4, p. 357, doi. 10.1177/1094670508330451
- By:
- Publication type:
- Article
6
Managing Service Innovation and Interorganizational Relationships for Firm Performance: To Commit or Diversify?
- Published in:
- Journal of Service Research, 2009, v. 11, n. 4, p. 344, doi. 10.1177/1094670508329223
- By:
- Publication type:
- Article
7
Twenty Years of Service Guarantee Research: A Synthesis.
- Published in:
- Journal of Service Research, 2009, v. 11, n. 4, p. 322, doi. 10.1177/1094670508329225
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- Publication type:
- Article
8
JSR Best Reviewer Awards.
- Published in:
- Journal of Service Research, 2009, v. 11, n. 4, p. 318, doi. 10.1177/1094670509335089
- Publication type:
- Article
9
JSR Best Article Awards.
- Published in:
- Journal of Service Research, 2009, v. 11, n. 4, p. 317, doi. 10.1177/1094670509335090
- Publication type:
- Article
10
JSR's Flagship Status Will Continue Under a New Editor.
- Published in:
- Journal of Service Research, 2009, v. 11, n. 4, p. 315, doi. 10.1177/1094670509335334
- By:
- Publication type:
- Article