Consumer Reactions to Firm Signals in Asymmetric Relationships.
- Published in:
- Journal of Service Research, 2005, v. 8, n. 1, p. 79, doi. 10.1177/1094670504273967
- By:
- Publication type:
- Article
Works matching IS 10946705 AND DT 2005 AND VI 8 AND IP 1
Results: 6
1
2
Postswitching Negative Word of Mouth.
- Published in:
- Journal of Service Research, 2005, v. 8, n. 1, p. 67, doi. 10.1177/1094670505276684
- By:
- Publication type:
- Article
3
A TRIZ-Based Method for New Service Design.
- Published in:
- Journal of Service Research, 2005, v. 8, n. 1, p. 48, doi. 10.1177/1094670505276683
- By:
- Publication type:
- Article
4
Selecting Profitable Customers for Complex Services on the Internet.
- Published in:
- Journal of Service Research, 2005, v. 8, n. 1, p. 37, doi. 10.1177/1094670505276681
- By:
- Publication type:
- Article
5
Transactions vs. Relationships: What Should the Company Emphasize?
- Published in:
- Journal of Service Research, 2005, v. 8, n. 1, p. 18, doi. 10.1177/1094670505276629
- By:
- Publication type:
- Article
6
Forming Successful Business-to-Business Services in Goods-Dominant Firms.
- Published in:
- Journal of Service Research, 2005, v. 8, n. 1, p. 3, doi. 10.1177/1094670505276619
- By:
- Publication type:
- Article