INTERNAL SERVICE QUALITY AND ITS CONSEQUENCES IN COMMERICAL BANKS: A HR PERSPECTIVE.Published in:Global Management Review, 2011, v. 6, n. 1, p. 42By:Vanniarajan, T.;Subbash Babu, K.Publication type:Article
APPLYING WISDOM DOMAIN FRAMEWORK TO INDIAN ORGANIZATIONS: A PHILOSOPHICAL INQUIRY.Published in:Global Management Review, 2011, v. 6, n. 1, p. 32By:Naachimuthu, K. P.;Rekha, K. N.;Pendyala, Kiranmai DuttPublication type:Article
THE CUSTOMER'S ATTITUDE ON CRM PRACTICES OFCOMMERCIALBANKS IN INDIA: AN EMPIRICAL STUDY (WITH SPECIAL REFERENCE TO SIVAGANGAI DISTRICT, TAMILNADU).Published in:Global Management Review, 2011, v. 6, n. 1, p. 12By:Ganesamurthy, K.;Amilan, S.;Jothi, M.Publication type:Article