Works matching IS 09724702 AND DT 2017 AND VI 17 AND IP 2
Results: 5
THE ROLE OF CUSTOMER RELATIONSHIP MANAGEMENT AND RELATIONSHIP MAINTENANCE ON CUSTOMER RETENTION- AN EXPLORATORY STUDY.
- Published in:
- Journal of Services Research, 2017, v. 17, n. 2, p. 72
- By:
- Publication type:
- Article
LOOKING INTO VALUE AND RETURNS FOR A HOTEL INVESTMENT IN THE INDIAN CONTEXT.
- Published in:
- Journal of Services Research, 2017, v. 17, n. 2, p. 53
- By:
- Publication type:
- Article
EXAMINING THE DILEMMA BETWEENETHICAL MISCONDUCTOF INDIVIDUALS AND THE TALENT SELECTION PROCESS AT CBCBC GLOBAL BANK.
- Published in:
- Journal of Services Research, 2017, v. 17, n. 2, p. 40
- By:
- Publication type:
- Article
BUILT HERITAGE IN SMALL TOWNS A UNIQUE TOURISM OPPORTUNITY: CASE OF SHIV KUND, SOHNA.
- Published in:
- Journal of Services Research, 2017, v. 17, n. 2, p. 17
- By:
- Publication type:
- Article
CUSTOMER SATISFACTION AND WORD OF MOUTH INTENTIONS: TESTING THE MEDIATING EFFECT OF CUSTOMER LOYALTY.
- Published in:
- Journal of Services Research, 2017, v. 17, n. 2, p. 1
- By:
- Publication type:
- Article