Works matching IS 09724702 AND DT 2011 AND VI 11 AND IP 2
Results: 8
RE-ENGINEERING SERVICE DELIVERY PROCESS: CASE OF A NATURAL GAS UTILITY.
- Published in:
- Journal of Services Research, 2011, v. 11, n. 2, p. 155
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- Publication type:
- Article
MEASUREMENT OF BRAND EQUITY OF SERVICES - SCALE CONSTRUCTION AND VALIDATION.
- Published in:
- Journal of Services Research, 2011, v. 11, n. 2, p. 135
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- Publication type:
- Article
LOYALTY RELATIONSHIPS IN TECHNOLOGY-BASED REMOTE SERVICE ENCOUNTERS.
- Published in:
- Journal of Services Research, 2011, v. 11, n. 2, p. 121
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- Publication type:
- Article
EMPIRICAL INVESTIGATION OF DETERMINING MONETARY AND NON-MONETARY STYLES OF LEISURE BEHAVIOUR DERIVING HAPPINESS.
- Published in:
- Journal of Services Research, 2011, v. 11, n. 2, p. 99
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- Publication type:
- Article
IMPACT OF RESOURCES, CAPABILITIES AND TECHNOLOGY ON MARKET ORIENTATION OF INDIAN B2B FIRMS.
- Published in:
- Journal of Services Research, 2011, v. 11, n. 2, p. 75
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- Publication type:
- Article
RURAL DESTINATIONS AND TOURISTS' SATISFACTION.
- Published in:
- Journal of Services Research, 2011, v. 11, n. 2, p. 59
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- Publication type:
- Article
UTMOST GRATIFICATION OF CONSUMPTION BY MEANS OF SUPRA-FUNCTIONALITY LEADS A WAY TO OVERCOMING GLOBAL ECONOMIC STAGNATION.
- Published in:
- Journal of Services Research, 2011, v. 11, n. 2, p. 31
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- Publication type:
- Article
A STUDY OF SERVICE ETHNOCENTRISM AND ITS RELATIONSHIP WITH SOCIAL CONNECTEDNESS.
- Published in:
- Journal of Services Research, 2011, v. 11, n. 2, p. 7
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- Publication type:
- Article