Works matching IS 08998620 AND DT 2024 AND VI 37 AND IP 2

Results: 12

IMPROVING MANUSCRIPT QUALITY AND FIT: A GUIDE FOR AUTHORS SUBMITTING TO THE JOURNAL OF CONSUMER SATISFACTION, DISSATISFACTION AND COMPLAINING BEHAVIOR.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2024, v. 37, n. 2, p. 253

By:

Wright, Newell D.;
Naylor, Gillian S.

Publication type:

Article

ACHIEVING INTENTION TO RECOMMEND WITH CONSUMER ARROGANCE AS AN ANTECEDENT.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2024, v. 37, n. 2, p. 208

By:

Tripathi, Shalini Nath;
Srivastava, Shalini;
Malik, Nishtha;
Kumar, Alok

Publication type:

Article

THE INFLUENCE OF GROUP INTERACTIONS AND EMOTIONS ON SATISFACTION CHANGE AND INTENTION TO RECOMMEND.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2024, v. 37, n. 2, p. 69

By:

Rootia, Ghazal;
Briggs, Elten D.

Publication type:

Article

THE ROLE OF BRAND IMAGE AND BRAND LOVE IN THE RELATIONSHIP BETWEEN PERCEIVED CAUSE-RELATED MARKETING AND REPURCHASE INTENTION.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2024, v. 37, n. 2, p. 188

By:

An Thanh Nguyen;
Luc Tan Phan;
Quang Hai Nguyen

Publication type:

Article

A HALF-CENTURY OF SERVQUAL: EXPLORING ITS IMPACT AND FUTURE DIRECTIONS IN SERVICE QUALITY RESEARCH.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2024, v. 37, n. 2, p. 43

By:

Naylor, Gillian S.

Publication type:

Article

LETTER FROM THE EDITOR.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2024, v. 37, n. 2, p. 1

By:

Wright, Newell D.

Publication type:

Article

CONSUMER RESPONSE TO NEGATIVE SHOPPING EXPERIENCES.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2024, v. 37, n. 2, p. 22

By:

Larson, Ronald B.;
Batterson, Hannah J.

Publication type:

Article

CHOOSING THE FOREST OR THE TREES: CONSUMER SATISFACTION WHEN CHOOSING BUNDLED VS. A LA CARTE OPTIONS.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2024, v. 37, n. 2, p. 3

By:

Kim, Eunice

Publication type:

Article

CAUSES AND EFFECTS OF BRAND HATE IN THE SMARTPHONE INDUSTRY OF HUNGARY: A COMPARISON BETWEEN GENERATION Y AND GENERATION Z.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2024, v. 37, n. 2, p. 166

By:

Jabeen, Shaista

Publication type:

Article

THE DARK SIDE OF BRAND LOYALTY IN RETAIL: SENSE OF ENTITLEMENT AND LIKELIHOOD OF MISBEHAVIOR IN LOYAL CUSTOMERS.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2024, v. 37, n. 2, p. 146

By:

Dugar, Anurag;
Chamola, Pankaj

Publication type:

Article

CS/D&CB AT THE CONFLUENCE OF ENTREPRENEURIAL MARKETING, SOCIAL ENTREPRENEURSHIP, COMMERCIAL ENTREPRENEURSHIP AND PSYCHOSOCIAL CONSUMER BEHAVIOR.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2024, v. 37, n. 2, p. 231

By:

Dalecki, Linden

Publication type:

Article

SERVICE EXEMPTIONS ARE A COMPLAINT AWAY: MODERATED MEDIATION ANALYSIS OF CONSUMER ENTITLEMENT ON CONSUMER SERVICE HYPOCRISY.

Published in:

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2024, v. 37, n. 2, p. 103

By:

Bok, Stephen;
Shum, James;
Lee, Maria

Publication type:

Article