Works matching IS 08998620 AND DT 2023 AND VI 36 AND IP 2
Results: 8
LETTER FROM THE EDITOR: ENDINGS AND NEW BEGINNINGS.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 2, p. 1
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- Article
ARE SATISFIED CONSUMERS WILLING TO BE LOYAL? A QUALITATIVE STUDY OF CHINESE CONSUMERS.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 2, p. 41
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- Article
ONLINE SHOPPING PRE- AND POST-VACCINE AND THE ROLE OF RELATIONSHIPS, TRUST, AND LOYALTY ON SATISFACTION.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 2, p. 93
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- Article
THE RELATIONSHIP BETWEEN INDIVIDUAL CUSTOMER SATISFACTION AND LOYALTY: THE MODERATING ROLE OF FIRM-LEVEL SIGNALS.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 2, p. 15
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- Article
THE EFFECT OF ANTICIPATING REGRET AND SATISFACTION ON CONSUMER PREFERENCE FOR DEFAULT OPTIONS.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 2, p. 139
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- Article
TORN BETWEEN ONLINE MEDIA STORIES: TRAIT AMBIVALENCE'S INFLUENCE ON SCHADENFREUDE.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 2, p. 3
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- Article
THE ROLE OF CONSUMER FACE RESTORATION IN COMMUNICATIVE EFFORTS BY SERVICE FIRMS TO OBTAIN CONSUMER FORGIVENESS, CONSUMER TRUST, AND CONSUMER RECONCILIATION.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 2, p. 115
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- Article
EXPLORING RELATIONSHIPS AMONGST NEGATIVE BRAND EXPERIENCE (nBX), CONSUMER DISTRUST, AND NEGATIVE WORD-OF-MOUTH (nWOM).
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 2, p. 68
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- Article