Works matching IS 08998620 AND DT 2023 AND VI 36 AND IP 1
Results: 9
COMPENSATION IN NeWOM: THE INFLUENCE OF COMPENSATION ON PURCHASE INTENTION WHEN RESPONDING TO NEGATIVE ELECTRONIC WORD OF MOUTH.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 1, p. 64
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- Article
LETTER FROM THE EDITOR: CONDUCTING RESEARCH IN CS/D&CB.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 1, p. 1
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- Article
INSIGHTS INTO CS/D&CB FROM THIRTY YEARS OF QUALITATIVE RESEARCH IN THE JOURNAL OF CONSUMER SATISFACTION, DISSATISFACTION AND COMPLAINING BEHAVIOR.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 1, p. 97
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- Article
THIRTEEN YEARS OF THIRTEEN LEADING JOURNALS: A BIBLIOGRAPHY OF RESEARCH IN THE AREA OF CONSUMER SATISFACTION, DISSATISFACTION AND COMPLAINING BEHAVIOR.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 1, p. 156
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- Article
MAPPING THE SERVICE-FAILURE RECOVERY LITERATURE: A SCOPING REVIEW.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 1, p. 127
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- Article
AN UPDATED HISTORICAL REVIEW OF THE JOURNAL OF CONSUMER SATISFACTION, DISSATISFACTION AND COMPLAINING BEHAVIOR.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 1, p. 82
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- Article
AN EXAMINATION OF STUDENT LOANS, PARTISANSHIP, AND COMPLAINING BEHAVIOR: THE CONSUMER FINANCIAL PROTECTION BUREAU.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 1, p. 3
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- Article
FEMALE VISITORS' BEHAVIORAL INTENTION AT THE SHANGHAI COMIC EXHIBITION: AN APPLICATION OF COGNITIVE APPRAISAL THEORY.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 1, p. 1
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- Article
THE ROLE OF RELATIONAL BENEFITS, CUSTOMERRETAILER IDENTIFICATION, AND ADVOCACY IN THE CO-CREATION OF VALUE.
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- Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2023, v. 36, n. 1, p. 22
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- Article