Works matching IS 08985952 AND DT 2011 AND VI 23 AND IP 4

Results: 7

Employees as customers: Exploring service climate, employee patronage, and turnover.

Published in:

Performance Improvement Quarterly, 2011, v. 23, n. 4, p. 7, doi. 10.1002/piq.20095

By:

Abston, Kristie A.;
Kupritz, Virginia W.

Publication type:

Article

Seven plus or minus two.

Published in:

Performance Improvement Quarterly, 2011, v. 23, n. 4, p. 113, doi. 10.1002/piq.20099

By:

Farrington, Jeanne

Publication type:

Article

Giving feedback: Development of scales for the mum effect, discomfort giving feedback, and feedback medium preference.

Published in:

Performance Improvement Quarterly, 2011, v. 23, n. 4, p. 49, doi. 10.1002/piq.20094

By:

Cox, Susie S.;
Marler, Laura E.;
Simmering, Marcia J.;
Totten, Jeff W.

Publication type:

Article

User design: A case study on corporate change.

Published in:

Performance Improvement Quarterly, 2011, v. 23, n. 4, p. 27, doi. 10.1002/piq.20098

By:

Pastore, Raymond S.;
Carr-Chellman, Alison A.;
Lohmann, Neal

Publication type:

Article

Efficacy of a template creation approach for performance improvement.

Published in:

Performance Improvement Quarterly, 2011, v. 23, n. 4, p. 71, doi. 10.1002/piq.20097

By:

Lyons, Paul R.

Publication type:

Article

Bits and pieces from the editor's desk.

Published in:

Performance Improvement Quarterly, 2011, v. 23, n. 4, p. 3, doi. 10.1002/piq.20100

By:

Pearlstein, Richard

Publication type:

Article

Stereotype threat in manual labor settings for African American and Caucasian participants.

Published in:

Performance Improvement Quarterly, 2011, v. 23, n. 4, p. 89, doi. 10.1002/piq.20096

By:

Flanagan, Jennifer L.;
Green, Raymond J.

Publication type:

Article