An agency perspective on service triads: Linking operational and financial performance.
- Published in:
- Journal of Operations Management, 2015, v. 35, p. 56, doi. 10.1016/j.jom.2014.10.005
- By:
- Publication type:
- Article
Works matching IS 02726963 AND DT 2015 AND VI 35
Results: 6
1
2
Editorial Review Board.
- Published in:
- Journal of Operations Management, 2015, v. 35, p. v, doi. 10.1016/S0272-6963(15)00027-3
- Publication type:
- Article
3
Service triads: A research agenda for buyer–supplier–customer triads in business services.
- Published in:
- Journal of Operations Management, 2015, v. 35, p. 1, doi. 10.1016/j.jom.2014.10.002
- By:
- Publication type:
- Article
4
Outsourcing customer support: The role of provider customer focus.
- Published in:
- Journal of Operations Management, 2015, v. 35, p. 40, doi. 10.1016/j.jom.2014.10.004
- By:
- Publication type:
- Article
5
Editorial Board.
- Published in:
- Journal of Operations Management, 2015, v. 35, p. IFC, doi. 10.1016/S0272-6963(15)00024-8
- Publication type:
- Article
6
Shareholder value implications of service failures in triads: The case of customer information security breaches.
- Published in:
- Journal of Operations Management, 2015, v. 35, p. 21, doi. 10.1016/j.jom.2014.10.003
- By:
- Publication type:
- Article