Revisiting a model of customer engagement cycle: a systematic review.
- Published in:
- 2023
- By:
- Publication type:
- Literature Review
Works in Service Industries Journal, 2023, Vol 43, Issue 9/10
Results: 6
1
2
Consumer well-being (CWB): conceptualisation, contextualisation and a research agenda.
- Published in:
- 2023
- By:
- Publication type:
- Literature Review
3
Mapping knowledge management research in hospitality: a bibliometric analysis.
- Published in:
- 2023
- By:
- Publication type:
- Literature Review
4
Envy: definitions, approaches and implications: 嫉妒：定义、方法和含义.
- Published in:
- 2023
- By:
- Publication type:
- Literature Review
5
Determinants and consequences of trust in AI-based customer service chatbots: 基于人工智能的客户服务聊天机器人信任的决定因素和后果
- Published in:
- Service Industries Journal, 2023, v. 43, n. 9/10, p. 642, doi. 10.1080/02642069.2023.2166493
- By:
- Publication type:
- Article
6
Using social exchange perspective to explain customer voluntary performance behavior.
- Published in:
- Service Industries Journal, 2023, v. 43, n. 9/10, p. 764, doi. 10.1080/02642069.2018.1460360
- By:
- Publication type:
- Article