Service failure and self-recovery in tech-based services: self-determination theory perspective.
- Published in:
- Service Industries Journal, 2022, v. 42, n. 13/14, p. 1075, doi. 10.1080/02642069.2022.2104257
- By:
- Publication type:
- Article
Works in Service Industries Journal, 2022, Vol 42, Issue 13/14
Results: 6
1
2
Linking artificial intelligence to service sabotage.
- Published in:
- Service Industries Journal, 2022, v. 42, n. 13/14, p. 1054, doi. 10.1080/02642069.2022.2092615
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- Publication type:
- Article
3
Discovering meaningful engagement through interaction between customers and service robots.
- Published in:
- Service Industries Journal, 2022, v. 42, n. 13/14, p. 973, doi. 10.1080/02642069.2022.2088738
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- Publication type:
- Article
4
Technostressors and service employees outcomes: a longitudinal study.
- Published in:
- Service Industries Journal, 2022, v. 42, n. 13/14, p. 1030, doi. 10.1080/02642069.2022.2081685
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- Publication type:
- Article
5
Characteristics and roles of streamers in e-commerce live streaming.
- Published in:
- Service Industries Journal, 2022, v. 42, n. 13/14, p. 1001, doi. 10.1080/02642069.2022.2068530
- By:
- Publication type:
- Article
6
Detecting fake reviews with supervised machine learning algorithms.
- Published in:
- Service Industries Journal, 2022, v. 42, n. 13/14, p. 1101, doi. 10.1080/02642069.2022.2054996
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- Publication type:
- Article