Reply to: pricing of card payment services in Scandinavian banking: a comment, by Leo Van Hove.
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- Service Industries Journal, 2011, v. 31, n. 11, p. 1799, doi. 10.1080/02642069.2011.540756
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- Article
Works matching IS 0264-2069 AND VI 31 AND IP 11 AND DT 2011
Results: 12
1
2
FMEA-based portfolio approach to service productivity improvement.
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- Service Industries Journal, 2011, v. 31, n. 11, p. 1825, doi. 10.1080/02642069.2010.503876
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- Article
3
Conceptualizing and managing service supply chains.
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- Service Industries Journal, 2011, v. 31, n. 11, p. 1809, doi. 10.1080/02642069.2010.503879
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- Article
4
Introduction.
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- Service Industries Journal, 2011, v. 31, n. 11, p. 1699, doi. 10.1080/02642069.2011.576166
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- Article
5
Healthier for whom? Technological service improvement in the healthcare industry.
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- Service Industries Journal, 2011, v. 31, n. 11, p. 1725, doi. 10.1080/02642060903580581
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- Publication type:
- Article
6
Consumer satisfaction and services: insights from dive tourism.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 11, p. 1769, doi. 10.1080/02642069.2010.496480
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- Publication type:
- Article
7
Pricing of card payment services in Scandinavian banking: a comment.
- Published in:
- Service Industries Journal, 2011, v. 31, n. 11, p. 1793, doi. 10.1080/02642069.2010.503884
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- Publication type:
- Article
8
The elusive effect of bank size on profits.
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- Service Industries Journal, 2011, v. 31, n. 11, p. 1703, doi. 10.1080/02642060903580557
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- Article
9
Risk-adjusted efficiency of the insurance industry: evidence from China.
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- Service Industries Journal, 2011, v. 31, n. 11, p. 1871, doi. 10.1080/02642069.2010.503875
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- Publication type:
- Article
10
Operations flexibility and outsourcing benefits: an empirical study in service firms.
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- Service Industries Journal, 2011, v. 31, n. 11, p. 1849, doi. 10.1080/02642069.2010.503880
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- Publication type:
- Article
11
An examination of key factors influencing bancassurance success - Taiwan and mainland China evidence.
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- Service Industries Journal, 2011, v. 31, n. 11, p. 1887, doi. 10.1080/02642069.2010.503888
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- Article
12
Part-time restaurant employee perceptions of management practices: An empirical investigation.
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- Service Industries Journal, 2011, v. 31, n. 11, p. 1749, doi. 10.1080/02642069.2011.573659
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- Publication type:
- Article