The service triad: modelling dialectic tensions in service encounters.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 2, p. 265, doi. 10.1080/02642060802123384
- By:
- Publication type:
- Article
Works matching IS 0264-2069 AND VI 30 AND IP 2 AND DT 2010
Results: 9
1
2
Effects of shifts in monetary policy on hospitality stock performance.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 2, p. 171, doi. 10.1080/02642060802126684
- By:
- Publication type:
- Article
3
Customer focus, service process fit and customer relationship management profitability: the effect of knowledge sharing.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 2, p. 203, doi. 10.1080/02642060802120141
- By:
- Publication type:
- Article
4
Investigation of agency agreement formation: new opportunities for marketing relationship development in service industries.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 2, p. 149, doi. 10.1080/02642060802116347
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- Publication type:
- Article
5
Supplier involvement and customer involvement effect on new product development success in the financial service industry.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 2, p. 185, doi. 10.1080/02642060802116354
- By:
- Publication type:
- Article
6
Business success factors and innovation in Canadian service sectors: an initial investigation of inter-sectoral differences.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 2, p. 225, doi. 10.1080/02642060802120174
- By:
- Publication type:
- Article
7
Does climate matter? An examination of the relationship between organisational climate and OCB among Israeli teachers.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 2, p. 247, doi. 10.1080/02642060802120158
- By:
- Publication type:
- Article
8
Logistics service capabilities and firm performance of international distribution center operators.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 2, p. 281, doi. 10.1080/02642060802123392
- By:
- Publication type:
- Article
9
A consumption emotion measurement development: a full-service restaurant setting.
- Published in:
- Service Industries Journal, 2010, v. 30, n. 2, p. 299, doi. 10.1080/02642060802123400
- By:
- Publication type:
- Article