Works matching IS 01716468 AND DT 2004 AND VI 26 AND IP 3


Results: 8
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    Editorial - Call Center Management.

    Published in:
    OR Spectrum, 2004, v. 26, n. 3, p. 305, doi. 10.1007/s00291-004-0166-6
    By:
    • Helber, Stefan;
    • Waldmann, Karl-Heinz
    Publication type:
    Article
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