Works matching IS 00920703 AND DT 2021 AND VI 49 AND IP 2


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    Customer inertia marketing.

    Published in:
    Journal of the Academy of Marketing Science, 2021, v. 49, n. 2, p. 350, doi. 10.1007/s11747-020-00744-0
    By:
    • Henderson, Conor M.;
    • Steinhoff, Lena;
    • Harmeling, Colleen M.;
    • Palmatier, Robert W.
    Publication type:
    Article
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