Works matching IS 00920703 AND DT 2020 AND VI 48 AND IP 6


Results: 11
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    Customer engagement in social media: a framework and meta-analysis.

    Published in:
    Journal of the Academy of Marketing Science, 2020, v. 48, n. 6, p. 1211, doi. 10.1007/s11747-020-00731-5
    By:
    • de Oliveira Santini, Fernando;
    • Ladeira, Wagner Junior;
    • Pinto, Diego Costa;
    • Herter, Márcia Maurer;
    • Sampaio, Claudio Hoffmann;
    • Babin, Barry J.
    Publication type:
    Article
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    Consumer arrogance and word-of-mouth.

    Published in:
    Journal of the Academy of Marketing Science, 2020, v. 48, n. 6, p. 1116, doi. 10.1007/s11747-020-00725-3
    By:
    • Ruvio, Ayalla;
    • Bagozzi, Richard P.;
    • Hult, G. Tomas M.;
    • Spreng, Richard
    Publication type:
    Article
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