Responding to the 98%: face-enhancing strategies for dealing with rejected customer ideas.
- Published in:
- Journal of the Academy of Marketing Science, 2016, v. 44, n. 6, p. 685, doi. 10.1007/s11747-015-0469-y
- By:
- Publication type:
- Article
Works matching IS 00920703 AND DT 2016 AND VI 44 AND IP 6
Results: 10
1
2
Service employee burnout and engagement: the moderating role of power distance orientation.
- Published in:
- Journal of the Academy of Marketing Science, 2016, v. 44, n. 6, p. 726, doi. 10.1007/s11747-015-0463-4
- By:
- Publication type:
- Article
3
Hurting or helping? The effect of service agents' workplace ostracism on customer service perceptions.
- Published in:
- Journal of the Academy of Marketing Science, 2016, v. 44, n. 6, p. 746, doi. 10.1007/s11747-015-0466-1
- By:
- Publication type:
- Article
4
Eco-friendly product development strategy: antecedents, outcomes, and contingent effects.
- Published in:
- Journal of the Academy of Marketing Science, 2016, v. 44, n. 6, p. 660, doi. 10.1007/s11747-015-0470-5
- By:
- Publication type:
- Article
5
Divided attitudinal loyalty and customer value: role of dealers in an indirect channel.
- Published in:
- Journal of the Academy of Marketing Science, 2016, v. 44, n. 6, p. 770, doi. 10.1007/s11747-015-0471-4
- By:
- Publication type:
- Article
6
An offer you can't refuse: consumer perceptions of sales pressure.
- Published in:
- Journal of the Academy of Marketing Science, 2016, v. 44, n. 6, p. 806, doi. 10.1007/s11747-015-0468-z
- By:
- Publication type:
- Article
7
Time will tell: managing post-purchase changes in brand attitude.
- Published in:
- Journal of the Academy of Marketing Science, 2016, v. 44, n. 6, p. 791, doi. 10.1007/s11747-015-0444-7
- By:
- Publication type:
- Article
8
Extrinsic versus intrinsic approaches to managing a multi-brand salesforce: when and how do they work?
- Published in:
- Journal of the Academy of Marketing Science, 2016, v. 44, n. 6, p. 707, doi. 10.1007/s11747-016-0473-x
- By:
- Publication type:
- Article
9
Erratum to: An offer you can't refuse: consumer perceptions of sales pressure.
- Published in:
- 2016
- By:
- Publication type:
- Correction Notice
10
Improving publishing success at JAMS: contribution and positioning.
- Published in:
- 2016
- By:
- Publication type:
- Editorial