Southwest Airlines: a case study linking employee needs satisfaction and organizational capabilities to competitive advantage.
- Published in:
- 1996
- By:
- Publication type:
- Journal Article
Works matching IS 00904848 AND DT 1996 AND VI 35 AND IP 4
Results: 22
1
2
Organizational citizenship behavior as a critical link between HRM practices and service quality.
- Published in:
- 1996
- By:
- Publication type:
- Journal Article
3
Organization design for service excellence: a review of the literature.
- Published in:
- 1996
- By:
- Publication type:
- Journal Article
4
Hybrid organization structures: a path to cost savings and customer responsiveness.
- Published in:
- 1996
- By:
- Publication type:
- Journal Article
5
Strategic restructuring.
- Published in:
- 1996
- By:
- Publication type:
- Journal Article
6
Leading the Way to Organization Renewal.
- Published in:
- 1996
- Publication type:
- Book Review
7
Jumping the Curve.
- Published in:
- 1996
- Publication type:
- Book Review
8
The Human Side of Change: A Practical Guide to Organizational Redesign.
- Published in:
- 1996
- Publication type:
- Book Review
9
Building Successful Multicultural Organizations.
- Published in:
- 1996
- Publication type:
- Book Review
10
Tyranny of the Bottom Line.
- Published in:
- 1996
- Publication type:
- Book Review
11
Managing Innovation and Change.
- Published in:
- 1996
- Publication type:
- Book Review
12
Leading With Soul.
- Published in:
- 1996
- Publication type:
- Book Review
13
Customers As Partners.
- Published in:
- 1996
- Publication type:
- Book Review
14
A Complaint Is a Gift.
- Published in:
- 1996
- Publication type:
- Book Review
15
Strategic Restructuring.
- Published in:
- Human Resource Management, 1996, v. 35, n. 4, p. 433, doi. 10.1002/(SICI)1099-050X(199624)35:4<433::AID-HRM1>3.0.CO;2-X
- By:
- Publication type:
- Article
16
Creating Leaders for Tomorrow.
- Published in:
- 1996
- Publication type:
- Book Review
17
Southwest Airlines: A Case Study Linking Employee Needs Satisfaction and Organizational Capabilities to Competitive Advantage.
- Published in:
- 1996
- By:
- Publication type:
- Case Study
18
Organizational Citizenship Behavior as a Critical Link between HRM Practices and Service Quality.
- Published in:
- Human Resource Management, 1996, v. 35, n. 4, p. 493, doi. 10.1002/(SICI)1099-050X(199624)35:4<493::AID-HRM4>3.0.CO;2-R
- By:
- Publication type:
- Article
19
Hybrid Organization Structures: A Path to Cost Savings and Customer Responsiveness.
- Published in:
- Human Resource Management, 1996, v. 35, n. 4, p. 453, doi. 10.1002/(SICI)1099-050X(199624)35:4<453::AID-HRM2>3.0.CO;2-V
- By:
- Publication type:
- Article
20
Book Review: Change Management: Guides for the Perplexed.
- Published in:
- 1996
- By:
- Publication type:
- Book Review
21
Editor's Note.
- Published in:
- Human Resource Management, 1996, v. 35, n. 4, p. 431
- By:
- Publication type:
- Article
22
Organization Design for Service Excellence: A Review of the Literature.
- Published in:
- Human Resource Management, 1996, v. 35, n. 4, p. 471, doi. 10.1002/(SICI)1099-050X(199624)35:4<471::AID-HRM3>3.0.CO;2-T
- By:
- Publication type:
- Article