Summaries.
- Published in:
- 2001
- Publication type:
- Abstract
Works matching IS 00081256 AND DT 2001 AND VI 43 AND IP 4
Results: 9
1
2
FROM THE EDITORS.
- Published in:
- California Management Review, 2001, v. 43, n. 4, p. 0, doi. 10.2307/41166096
- By:
- Publication type:
- Article
3
The Customer Pyramid: CREATING AND SERVING PROFITABLE CUSTOMERS.
- Published in:
- California Management Review, 2001, v. 43, n. 4, p. 118, doi. 10.2307/41166104
- By:
- Publication type:
- Article
4
Uncovering Patterns in Cybershopping.
- Published in:
- California Management Review, 2001, v. 43, n. 4, p. 106, doi. 10.2307/41166103
- By:
- Publication type:
- Article
5
A Framework for Customer Relationship Management.
- Published in:
- California Management Review, 2001, v. 43, n. 4, p. 89, doi. 10.2307/41166102
- By:
- Publication type:
- Article
6
Nobody Ever Gets Credit for Fixing Problems that Never Happened: CREATING AND SUSTAINING PROCESS IMPROVEMENT.
- Published in:
- California Management Review, 2001, v. 43, n. 4, p. 64, doi. 10.2307/41166101
- By:
- Publication type:
- Article
7
Past the Tipping Point: THE PERSISTENCE OF FIREFIGHTING IN PRODUCT DEVELOPMENT.
- Published in:
- California Management Review, 2001, v. 43, n. 4, p. 44, doi. 10.2307/41166100
- By:
- Publication type:
- Article
8
Tradeoffs in Responses to Work Pressure in the Service Industry.
- Published in:
- California Management Review, 2001, v. 43, n. 4, p. 26, doi. 10.2307/41166099
- By:
- Publication type:
- Article
9
System Dynamics Modeling: TOOLS FOR LEARNING IN A COMPLEX WORLD.
- Published in:
- California Management Review, 2001, v. 43, n. 4, p. 8, doi. 10.2307/41166098
- By:
- Publication type:
- Article