Works about WORD-of-mouth communication

Results: 813

A Bibliometric Analysis of Electronic Word-of-Mouth in Tourism: A Review and Identification of Future Research Themes.

Published in:

Asian Journal of Business & Accounting, 2025, v. 18, n. 1, p. 271, doi. 10.22452/ajba.vol18no1.9

By:

Ngo Dinh Tam;
Phuoc Minh Hiep;
Lam Thi My Lan

Publication type:

Article

Predicting veracity in online hotel reviews using types of reported speech, speaker identity and quotation marks.

Published in:

International Journal of Speech, Language & the Law, 2021, v. 28, n. 1, p. 99, doi. 10.1558/ijsll.20600

By:

Visonà, Mark Winston

Publication type:

Article

Analyst Behavior: The Geography of Social Interaction.

Published in:

Journal of Behavioral Finance, 2016, v. 17, n. 3, p. 201, doi. 10.1080/15427560.2016.1171223

By:

König, Frederik

Publication type:

Article

The Effect of Word-of-Mouth Communication on Stock Holdings and Trades: Empirical Evidence From an Emerging Market.

Published in:

Journal of Behavioral Finance, 2014, v. 15, n. 2, p. 89, doi. 10.1080/15427560.2014.914029

By:

Argan, Metin;
Sevil, Guven;
Yalama, Abdullah

Publication type:

Article

The Good, the Bad, and the Expert: How Consumer Expertise Affects Review Valence Effects on Purchase Intentions in Online Product Reviews.

Published in:

Journal of Computer-Mediated Communication, 2015, v. 20, n. 6, p. 649, doi. 10.1111/jcc4.12139

By:

Ketelaar, Paul E.;
Willemsen, Lotte M.;
Sleven, Laura;
Kerkhof, Peter

Publication type:

Article

'Highly Recommended!' The Content Characteristics and Perceived Usefulness of Online Consumer Reviews.

Published in:

Journal of Computer-Mediated Communication, 2011, v. 17, n. 1, p. 19, doi. 10.1111/j.1083-6101.2011.01551.x

By:

Willemsen, Lotte M.;
Neijens, Peter C.;
Bronner, Fred;
de Ridder, Jan A.

Publication type:

Article

Disentangling the Effects of Social Network Density on Electronic Word-of-Mouth (eWOM) Intention.

Published in:

Journal of Computer-Mediated Communication, 2009, v. 14, n. 2, p. 352, doi. 10.1111/j.1083-6101.2009.01444.x

By:

Dongyoung Sohn

Publication type:

Article

Computer-Mediated Word-of-Mouth Communication on RateMyProfessors.com: Expectancy Effects on Student Cognitive and Behavioral Learning.

Published in:

Journal of Computer-Mediated Communication, 2009, v. 14, n. 2, p. 368, doi. 10.1111/j.1083-6101.2009.01445.x

By:

Edwards, Autumn;
Edwards, Chad;
Shaver, Carrie;
Oaks, Mark

Publication type:

Article

The Pass-Along Effect: Investigating Word-of-Mouth Effects on Online Survey Procedures.

Published in:

Journal of Computer-Mediated Communication, 2006, v. 11, n. 4, p. 1085, doi. 10.1111/j.1083-6101.2006.00309.x

By:

Norman, Andrew T.;
Russell, Cristel A.

Publication type:

Article

Online Word-of-Mouth (or Mouse): An Exploration of Its Antecedents and Consequences.

Published in:

Journal of Computer-Mediated Communication, 2006, v. 11, n. 4, p. 1104, doi. 10.1111/j.1083-6101.2006.00310.x

By:

Sun, Tao;
Youn, Seounmi;
Wu, Guohua;
Kuntaraporn, Mana

Publication type:

Article

CREATING EWOM IN SOCIAL MEDIA PLATFORM DURING COVID-19 PANDEMIC.

Published in:

Journal of Development Communication, 2021, v. 32, n. 2, p. 33

By:

Mohd Johan, Mohd Remie;
Md. Syed, Md. Azalanshah;
Adnan, Hamedi Mohd

Publication type:

Article

EFFECTS OF MEDICAL DISPUTES ON INTERNET COMMUNICATIONS OF NEGATIVE EMOTIONS AND NEGATIVE ONLINE WORD-OF-MOUTH.

Published in:

Psychological Reports, 2015, v. 117, n. 1, p. 251, doi. 10.2466/21.PR0.117c13z1

By:

YI-CHIH LEE;
WEI-LI WU

Publication type:

Article

Deceptive Minds in Digital Spaces: The Influence of the Dark Triad on Posting Fake Online Reviews.

Published in:

Psychology & Marketing, 2025, v. 42, n. 7, p. 1932, doi. 10.1002/mar.22212

By:

Borghi, Matteo;
Ratcharak, Phatcharasiri

Publication type:

Article

Danmaku consistency reduces consumer purchases during live streaming: A dual‐process model.

Published in:

Psychology & Marketing, 2024, v. 41, n. 11, p. 2591, doi. 10.1002/mar.22074

By:

Zhang, Nan;
Ruan, Chenhan

Publication type:

Article

Nostalgia and negotiation: The electronic word‐of‐mouth and social well‐being of older consumers.

Published in:

Psychology & Marketing, 2024, v. 41, n. 3, p. 532, doi. 10.1002/mar.21933

By:

Wilson‐Nash, Carolyn;
Pavlopoulou, Ismini

Publication type:

Article

The impact of service robots on customer satisfaction online ratings: The moderating effects of rapport and contextual review factors.

Published in:

Psychology & Marketing, 2023, v. 40, n. 11, p. 2355, doi. 10.1002/mar.21903

By:

Borghi, Matteo;
Mariani, Marcello M.;
Vega, Rodrigo P.;
Wirtz, Jochen

Publication type:

Article

Consumer cynicism in service failures.

Published in:

Psychology & Marketing, 2022, v. 39, n. 2, p. 346, doi. 10.1002/mar.21599

By:

Tran, Hai‐Anh;
Strizhakova, Yuliya;
Usrey, Bryan;
Johnson, Samuel

Publication type:

Article

Developing a multi‐dimensional product evaluation scale.

Published in:

Psychology & Marketing, 2022, v. 39, n. 2, p. 271, doi. 10.1002/mar.21594

By:

Tajdini, Saeed;
Ramirez, Edward;
Frankwick, Gary L.

Publication type:

Article

How perfectionism reduces positive word‐of‐mouth: The mediating role of perceived social risk.

Published in:

Psychology & Marketing, 2022, v. 39, n. 2, p. 255, doi. 10.1002/mar.21593

By:

Miranda, Sandra;
Duarte, Margarida

Publication type:

Article

Privacy concerns when using augmented reality face filters? Explaining why and when use avoidance occurs.

Published in:

Psychology & Marketing, 2021, v. 38, n. 10, p. 1799, doi. 10.1002/mar.21576

By:

Cowan, Kirsten;
Javornik, Ana;
Jiang, Peilin

Publication type:

Article

An extended reciprocity cycle of gratitude: How gratitude strengthens existing and initiates new customer relationships.

Published in:

Psychology & Marketing, 2021, v. 38, n. 3, p. 564, doi. 10.1002/mar.21456

By:

Bock, Dora;
Thomas, Veronica;
Wolter, Jeremy;
Saenger, Christina;
Xu, Pei

Publication type:

Article

Environmentally framed eWOM messages of different valence: The role of environmental concerns, moral norms, and product environmental impact.

Published in:

Psychology & Marketing, 2021, v. 38, n. 3, p. 431, doi. 10.1002/mar.21440

By:

Filieri, Raffaele;
Javornik, Ana;
Hang, Haiming;
Niceta, Aurelio

Publication type:

Article

The effects of online negative word‐of‐mouth on dissatisfied customers: A frustration–aggression perspective.

Published in:

Psychology & Marketing, 2020, v. 37, n. 4, p. 564, doi. 10.1002/mar.21326

By:

Azemi, Yllka;
Ozuem, Wilson;
Howell, Kerry E.

Publication type:

Article

The effect of activity identity fusion on negative consumer behavior.

Published in:

Psychology & Marketing, 2019, v. 36, n. 4, p. 395, doi. 10.1002/mar.21186

By:

Hawkins, Matthew A.

Publication type:

Article

Motivations for posting online reviews in the hotel industry.

Published in:

Psychology & Marketing, 2018, v. 35, n. 11, p. 807, doi. 10.1002/mar.21136

By:

Gonçalves, Helena Martins;
Silva, Graça Miranda;
Martins, Telma Gomes

Publication type:

Article

Will they pitch or will they switch? Comparing Chinese and American consumers.

Published in:

Psychology & Marketing, 2018, v. 35, n. 3, p. 210, doi. 10.1002/mar.21081

By:

Krishen, Anjala S.;
Hu, Han‐Fen

Publication type:

Article

To post or not to post: social media sharing and sporting event performance.

Published in:

Psychology & Marketing, 2017, v. 34, n. 11, p. 995, doi. 10.1002/mar.21038

By:

Prado‐Gascó, Vicente;
Calabuig Moreno, Ferran;
Añó Sanz, Vicente;
Núñez‐Pomar, Juan;
Crespo Hervás, Josep

Publication type:

Article

Antecedents of Retweeting in a (Political) Marketing Context.

Published in:

Psychology & Marketing, 2017, v. 34, n. 3, p. 275, doi. 10.1002/mar.20988

By:

Walker, Lorna;
Baines, Paul R.;
Dimitriu, Radu;
Macdonald, Emma K.

Publication type:

Article

eWOM on Travel Agency Selection: Specialized versus Private Label.

Published in:

Psychology & Marketing, 2016, v. 33, n. 12, p. 1046, doi. 10.1002/mar.20938

By:

Bigné, Enrique;
Caplliure, Eva‐María;
Miquel, María‐José

Publication type:

Article

How Do Price Perceptions of Different Brand Types Affect Shopping Value and Store Loyalty?

Published in:

Psychology & Marketing, 2015, v. 32, n. 12, p. 1133, doi. 10.1002/mar.20851

By:

Diallo, Mbaye Fall;
Coutelle‐Brillet, Patricia;
Rivière, Arnaud;
Zielke, Stephan

Publication type:

Article

The Effects of Rhetorical Figures and Cognitive Load in Word-of-Mouth Communications.

Published in:

Psychology & Marketing, 2015, v. 32, n. 10, p. 1017, doi. 10.1002/mar.20839

By:

Fox, Gavin L.;
Rinaldo, Shannon B.;
Amant, Kirk St.

Publication type:

Article

eWOM Watchdogs: Ego-Threatening Product Domains and the Policing of Positive Online Reviews.

Published in:

Psychology & Marketing, 2014, v. 31, n. 9, p. 801, doi. 10.1002/mar.20735

By:

Larson, Lindsay R. L.;
Denton, L. Trey

Publication type:

Article

Self-Determination Theory and Word of Mouth about Energy-Saving Behaviors: An Online Experiment.

Published in:

Psychology & Marketing, 2014, v. 31, n. 9, p. 698, doi. 10.1002/mar.20729

By:

Sweeney, Jillian C.;
Webb, Dave;
Mazzarol, Tim;
Soutar, Geoffrey N.

Publication type:

Article

Understanding the Relationship between Individualism and Word of Mouth: A Self-Enhancement Explanation.

Published in:

Psychology & Marketing, 2014, v. 31, n. 6, p. 416, doi. 10.1002/mar.20704

By:

Wien, Anders Hauge;
Olsen, Svein Ottar

Publication type:

Article

Do satisfied customers bad-mouth innovative products?

Published in:

Psychology & Marketing, 2010, v. 27, n. 12, p. 1134, doi. 10.1002/mar.20377

By:

Parthasarathy, Madhavan;
Forlani, David

Publication type:

Article

The effect of consumption emotions on satisfaction and word-of-mouth communications.

Published in:

Psychology & Marketing, 2007, v. 24, n. 12, p. 1085, doi. 10.1002/mar.20195

By:

Ladhari, Riadh

Publication type:

Article

“Never eat in that restaurant, I did!”: Exploring why people engage in negative word-of-mouth communication.

Published in:

Psychology & Marketing, 2007, v. 24, n. 8, p. 661, doi. 10.1002/mar.20178

By:

Wetzer, Inge M.;
Zeelenberg, Marcel;
Pieters, Rik

Publication type:

Article

Determining the antecedents and consequences of donor-perceived relationship quality—A dimensional qualitative research approach.

Published in:

Psychology & Marketing, 2007, v. 24, n. 3, p. 271, doi. 10.1002/mar.20161

By:

Shabbir, Haseeb;
Palihawadana, Dayananda;
Thwaites, Des

Publication type:

Article

Identifying Desirable Product Specifications from Target Customers' Chinese eWOM.

Published in:

International Journal of Information Technology & Decision Making, 2017, v. 16, n. 2, p. 545, doi. 10.1142/S0219622017500109

By:

Chen, Yuh-Jen;
Chen, Yuh-Min;
Fu, Chien-Wei

Publication type:

Article

Stimulating academic patenting in a university ecosystem: an agent-based simulation approach.

Published in:

Journal of Technology Transfer, 2019, v. 44, n. 2, p. 434, doi. 10.1007/s10961-018-9697-x

By:

Backs, Sabrina;
Günther, Markus;
Stummer, Christian

Publication type:

Article

CONSUMER MOTIVATIONS TO PARTICIPATE IN ELECTRONIC WORD-OF-MOUTH COMMUNICATION. THE CASE OF CUSTOMER REVIEW PORTALS.

Published in:

Management & Quality / Zarządzanie i Jakość, 2020, v. 2, n. 4, p. 31

By:

HOFMAN-KOHLMEYER, Magdalena

Publication type:

Article

INTRODUCTION STRATEGY FOR NEW PRODUCTS WITH POSITIVE AND NEGATIVE WORD-OF-MOUTH.

Published in:

Management Science, 1984, v. 30, n. 12, p. 1389, doi. 10.1287/mnsc.30.12.1389

By:

Mahajan, Vijay;
Muller, Eitan;
Kerin, Roger A.

Publication type:

Article

BUY NOW, THINK LATER: IMPULSIVE BUYING BEHAVIOR AMONG GENERATION Z IN INDONESIA.

Published in:

Share: Journal of Islamic Economics & Finance / Jurnal Ekonomi dan Keuangan Islam, 2023, v. 12, n. 2, p. 386, doi. 10.22373/share.v12i2.17453

By:

Fahriansah;
Safarida, Nanda;
Midesia, Shelly

Publication type:

Article

أبعاد التعلم الافتراضي في التعليم الثانوي والتعليم العالي العراقي

Published in:

Journal of College of Education / Wasit, 2020, v. 38, n. 3, p. 1625

By:

ضياء عويد حربي العرنوسي;
رشا رعد أحمد

Publication type:

Article

THE IMPACT OF SOCIAL MEDIA PEER COMMUNICATION ON CUSTOMER BEHAVIOUR - EVIDENCE FROM ROMANIA.

Published in:

Argumenta Oeconomica, 2022, v. 48, n. 1, p. 247, doi. 10.15611/aoe.2022.1.11

By:

Anastasiei, Bogdan;
Dospinescu, Nicoleta;
Dospinescu, Octavian

Publication type:

Article

Message Expression Effects in Online Social Communication.

Published in:

Journal of Broadcasting & Electronic Media, 2012, v. 56, n. 2, p. 203, doi. 10.1080/08838151.2012.678513

By:

Nekmat, Elmie

Publication type:

Article

Mass communication, social influence, and consumer behavior: two field experiments.

Published in:

Journal of Applied Social Psychology, 2013, v. 43, n. 7, p. 1353, doi. 10.1111/jasp.12090

By:

Batinic, Bernad;
Appel, Markus

Publication type:

Article

MOTIVES UNDERLYING MARKETING INFORMATION ACQUISITION AND KNOWLEDGE TRANSFER.

Published in:

Journal of Advertising, 1982, v. 11, n. 3, p. 25, doi. 10.1080/00913367.1982.10672809

By:

Hirschman, Elizabeth C.;
Wallendorf, Melanie

Publication type:

Article

The characteristics and business impact of children's electronic word of mouth in marketing communications.

Published in:

International Journal of Advertising, 2019, v. 38, n. 5, p. 731, doi. 10.1080/02650487.2018.1559558

By:

Bao, Tong (Tony);
Chang, Tung-lung Steven;
Kim, Alex Jiyoung;
Moon, Sue H.

Publication type:

Article

The current state of knowledge on electronic word-of-mouth in advertising research.

Published in:

International Journal of Advertising, 2018, v. 37, n. 1, p. 1, doi. 10.1080/02650487.2017.1407061

By:

Chu, Shu-Chuan;
Kim, Juran

Publication type:

Article