A Crucial Strategy for the Success of Six Sigma Implementation.Published in:International Journal of Performability Engineering, 2010, v. 6, n. 6, p. 587By:Maxfield, DavidPublication type:Article
New Program for Critical Care Nurses Targets Patient Safety Communication Issue.Published in:AACN News, 2006, v. 23, n. 1, p. 3Publication type:Article
Crucial Conversations: The Most Potent Force for Eliminating Disruptive Behavior.Published in:Physician Executive, 2009, v. 35, n. 6, p. 30By:Grenny, JosephPublication type:Article