Works matching DE "TELECOMMUNICATION customer services"

Results: 31

Customers Perception of Service Quality in the Nigerian Telecommunication Sector.

Published in:

Journal of Economics & Business Research, 2015, v. 21, n. 1, p. 144

By:

Osotimehin, Kehinde;
Hassan, Banjo Ally;
Abass, Hassanat

Publication type:

Article

The “I Love To Hate Them” Relationship with Cell Phone Service Providers: The Role of Customer Inertia and Anger.

Published in:

Services Marketing Quarterly, 2016, v. 37, n. 4, p. 225, doi. 10.1080/15332969.2016.1217680

By:

Carter, Leanne;
Gray, David;
D'Alessandro, Steven;
Johnson, Lester

Publication type:

Article

Telecommunications Consumers: A Behavioral Economic Analysis.

Published in:

2013

By:

LUNN, PETER D.

Publication type:

Opinion

Bottom-up framework for cost allocation to services in telecommunication networks.

Published in:

NETNOMICS: Economic Research & Electronic Networking, 2017, v. 18, n. 1, p. 81, doi. 10.1007/s11066-017-9116-8

By:

Romero Reyes, Ronald;
Bauschert, Thomas

Publication type:

Article

Electronic Services Co-Creation Experience: Telecommunications Sector in Tunisia as an Example.

Published in:

Journal of Global Marketing, 2018, v. 31, n. 3, p. 210, doi. 10.1080/08911762.2017.1362493

By:

Ltifi, Moez

Publication type:

Article

Analyzing Customers' Switching Intentions in the Telecom Sector.

Published in:

Journal of Global Marketing, 2016, v. 29, n. 3, p. 156, doi. 10.1080/08911762.2016.1184736

By:

Kaur Sahi, Gurjeet;
Sambyal, Ritika;
Sekhon, Harjit Singh

Publication type:

Article

Evaluate and understand customer lifetime duration: an example from telecom.

Published in:

Gestion 2000, 2015, v. 32, n. 2, p. 13, doi. 10.3917/g2000.322.0079

By:

Chao WANG;
DALLA POZZA, Iiaría

Publication type:

Article

The Effect of Employee Ethics, Trust, and Service Quality to Customer Satisfaction: A Study on Malaysian Telecommunications.

Published in:

Global Business & Management Research, 2022, v. 14, n. 1, p. 50

By:

Othman, Manisah;
Kamarohim, Nor Azlina

Publication type:

Article

TOWARDS A HOLISTIC CUSTOMER EXPERIENCE MANAGEMENT FRAMEWORK FOR ENTERPRISES.

Published in:

South African Journal of Industrial Engineering, 2016, v. 27, n. 3, p. 23, doi. 10.7166/27-3-1624

By:

du Plessis, L.;
de Vries, M.

Publication type:

Article

Machine learning methods applicable in customer lifecycle management.

Published in:

Izvestia Journal of the Union of Scientists - Varna. Economic Sciences Series, 2024, v. 13, n. 1, p. 324, doi. 10.56065/IJUSV-ESS/2024.13.1.324

By:

Koleva, Desislava

Publication type:

Article

A Model to Explain Customer Loyalty Based on Customer Equity and Customer Satisfaction: a Study in Mobile Services industry in Bushehr.

Published in:

New Marketing Research Journal, 2013, v. 3, n. 3, p. 2

By:

Bahrainizadeh, Manigeh;
Tavasoli, Leila

Publication type:

Article

THE SERVICE REQUIRED QUALITY ENSURE MODEL OF LTE TECHNOLOGY DOWNLINK.

Published in:

Eastern-European Journal of Enterprise Technologies, 2013, v. 4, n. 9, p. 35

By:

Garkusha, Sergey;
Al-Dulaim, Aymen Mohammed Khodayer;
Al-Janabi, Haider Dheyaa Kamil

Publication type:

Article

A churn prediction model for prepaid customers in telecom using fuzzy classifiers.

Published in:

Telecommunication Systems, 2017, v. 66, n. 4, p. 603, doi. 10.1007/s11235-017-0310-7

By:

Azeem, Muhammad;
Usman, Muhammad;
Fong, A.

Publication type:

Article

Comparison of Customer Satisfaction Between Grameen Phone Ltd and Robi.

Published in:

ASA University Review, 2013, v. 7, n. 2, p. 199

By:

Hossain, Sahadat;
Islam, Farhana

Publication type:

Article

Customers' Satisfaction towards the Services of Customer Care Centers of Grameenphone: A Study on Dhaka and Khulna Cities.

Published in:

ASA University Review, 2012, v. 6, n. 2, p. 45

By:

Siddique, Md. Nur-E-Alam;
Akterujjaman, S. M.;
Perveen, Rumana

Publication type:

Article

Queuing System with Two Types of Customers and Dynamic Change of a Priority.

Published in:

Mathematics (2227-7390), 2020, v. 8, n. 5, p. 824, doi. 10.3390/math8050824

By:

Klimenok, Valentina;
Dudin, Alexander;
Dudina, Olga;
Kochetkova, Irina

Publication type:

Article

Integrated Marketing Communications and Their Effects on Customer Switching Intention.

Published in:

Journal of Relationship Marketing, 2016, v. 15, n. 1/2, p. 1, doi. 10.1080/15332667.2014.965647

By:

Thaichon, Paramaporn;
Quach, Thu Nguyen

Publication type:

Article

INNOVATION AND CUSTOMER RETENTION IN THE GHANAIAN TELECOMMUNICATION INDUSTRY.

Published in:

International Journal of Innovation (2318-9975), 2017, v. 5, n. 2, p. 171, doi. 10.5585/iji.v5i2.154

By:

Asante Kyei, Daniel;
Mambu Bayoh, Augustine Thomas

Publication type:

Article

Telecommunications services market in the light of the agency theory and the transaction cost theory under new institutional economics: case for Poland.

Published in:

Journal of International Studies (2071-8330), 2014, v. 7, n. 3, p. 70, doi. 10.14254/2071-8330.2014/7-3/6

By:

Szkudlarek, Piotr

Publication type:

Article

Plan estratégico basado en ITIL para mipymes en el departamento de Arauca-Colombia.

Published in:

Lámpsakos, 2019, n. 22, p. 68, doi. 10.21501/21454086.3280

By:

Puentes Figueroa, Carlos Eduardo;
Maestre-Góngora, Gina

Publication type:

Article

Paths Less Traveled.

Published in:

Government Technology, 2023, v. 36, n. 5, p. 12

By:

QUAINTANCE, ZACK

Publication type:

Article

The study on content based multimedia data retrieval system.

Published in:

Multimedia Tools & Applications, 2012, v. 57, n. 2, p. 393, doi. 10.1007/s11042-011-0758-5

By:

Kim, Yang-Hoon;
Kwon, Hyuk-Jun;
Kang, Jong-Gu;
Chang, Hangbae

Publication type:

Article

Teaching Case: Who Renews? Who Leaves? Identifying Customer Churn in a Telecom Company Using Big Data Techniques.

Published in:

Journal of Information Systems Education, 2016, v. 27, n. 4, p. 223

By:

Asamoah, Daniel A.;
Sharda, Ramesh;
Kalgotra, Pankush;
Ott, Mark

Publication type:

Article

AN EMPIRICAL STUDY ON EXPLOITATION AND EXPLORATION OF BUSINESS OPPORTUNITIES FOR BSNL IN INDIAN TELECOM MARKET.

Published in:

CLEAR International Journal of Research in Commerce & Management, 2013, v. 4, n. 2, p. 91

By:

PRASAD, K. ARUN;
DEVANATHAN, S. V.

Publication type:

Article

Clustering short temporal behaviour sequences for customer segmentation using LDA.

Published in:

Expert Systems, 2018, v. 35, n. 3, p. 1, doi. 10.1111/exsy.12250

By:

Wilson, Jobin;
Chaudhury, Santanu;
Lall, Brejesh

Publication type:

Article

On Predicting Ticket Reopening for Improving Customer Service in 5G Fiber Optic Networks.

Published in:

Future Internet, 2021, v. 13, n. 10, p. 259, doi. 10.3390/fi13100259

By:

Ricciardi Celsi, Lorenzo;
Caliciotti, Andrea;
D'Onorio, Matteo;
Scocchi, Eugenio;
Sulieman, Nour Alhuda;
Villari, Massimo

Publication type:

Article

IS THE FRENCH CASE ILLUSTRATING THAT COMPETING OPERATORS AND REGULATORY STRATEGIES FORCE TELECOM SERVICES TO BECOME A COMMODITY?

Published in:

Competition & Regulation in Network Industries, 2015, v. 16, n. 4, p. 314, doi. 10.1177/178359171501600401

By:

LE GOFF, RICHARD;
ROJAS, JOSÉ ALEJANDRO

Publication type:

Article

Network Migration Problem: A Hybrid Logic-Based Benders Decomposition Approach.

Published in:

INFORMS Journal on Computing, 2023, v. 35, n. 3, p. 593, doi. 10.1287/ijoc.2023.1280

By:

Daryalal, Maryam;
Pouya, Hamed;
DeSantis, Marc Antoine

Publication type:

Article

VYUŽITIE SYSTÉMOV MANAŽÉRSTVA KVALITY V PROCESOCH RIADENIA SPOKOJNOSTI ZÁKAZNÍKOV NA TRHU SLUŽIEB TELEKOMUNIKAČNÝCH OPERÁTOROV V SR.

Published in:

Marketing Science & Inspirations, 2015, v. 10, n. 1, p. 51

By:

BARTÁKOVÁ, GABRIELA PAJTINKOVÁ;
PIŇÁK, ANDREJ

Publication type:

Article

Quality of Service Perception in Telecom Business in Tanzania.

Published in:

International Journal of Computing & ICT Research, 2015, v. 9, n. 2, p. 9

By:

Sedoyeka, Eliamani

Publication type:

Article

Empirical Study of Consumer Buying Preference towards Established and Emerging Mobile Brands.

Published in:

ASBM Journal of Management, 2014, v. 7, n. 1, p. 59

By:

Malik, Garima;
Guptha, Abhinav

Publication type:

Article