Works matching DE "SERVICE industries workers"

Results: 385

مدل تحلیل مسیر رابطه بین مخاطرات فیزیکی محیطی و روانی اجتماعی با سلامت عمومی در شاغلین صنوف خدماتی شهر بجنورد.

Published in:

Iranian Journal of Health Education & Health Promotion, 2025, v. 13, n. 3, p. 77, doi. 10.22034/13.3.7

By:

علی یار محمدی;
وحید قوامی;
سيف الله غريب;
آرزو اروجی;
نجمه خدادادی;
سیده بلین توکلی &#1579

Publication type:

Article

Empowering employee creativity in service organizations: unlocking the role of ownership, employee vitality and supportive leadership.

Published in:

Service Industries Journal, 2025, v. 45, n. 9/10, p. 899, doi. 10.1080/02642069.2024.2370037

By:

Azila-Gbettor, Edem Maxwell;
Nutsugah, Francis Fonyee;
Novixoxo, Jewel Dela;
Glate, Stanley Nelvis;
Mensah, Christopher

Publication type:

Article

The Impact of ESG Management Activities on the Organizational Performance of Manufacturing Companies in South Korea: The Moderating Effect of Job Position.

Published in:

Sustainability (2071-1050), 2025, v. 17, n. 12, p. 5233, doi. 10.3390/su17125233

By:

Jeong, Soo-Cheol;
Sung, Haeng-Nam;
Shin, Jae-Ik

Publication type:

Article

Support services professionals' evaluation of current services for students with learning...

Published in:

School Psychology Review, 1991, v. 20, n. 1, p. 67, doi. 10.1080/02796015.1991.12085533

By:

Wilson, Marilyn S.

Publication type:

Article

Editorial: Is Service Science an Emerging Business Discipline?

Published in:

2007

By:

McEwen, Beryl C.

Publication type:

Editorial

Actionable trust in service organizations: A multi-dimensional perspective.

Published in:

Revista de Psicologia del Trabajo y de Las Organizaciones, 2015, v. 31, n. 1, p. 31, doi. 10.1016/j.rpto.2015.02.004

By:

Ben-Gal, Hila Chalutz;
Tzafrir, Shay;
Dolan, Simon

Publication type:

Article

The relationships between family-work interaction, job-related exhaustion, detachment, and meaning in life: A day-level study of emotional well-being.

Published in:

Revista de Psicologia del Trabajo y de Las Organizaciones, 2013, v. 29, n. 3, p. 169, doi. 10.5093/tr2013a23

By:

Garrosa-Hernández, Eva;
Carmona-Cobo, Isabel;
Ladstätter, Felix;
Blanco, Luis Manuel;
Cooper-Thomas, Helena D.

Publication type:

Article

The customer is often wrong: Investigating the influence of customer failures and apologies on frontline service employee well‐being.

Published in:

Psychology & Marketing, 2023, v. 40, n. 4, p. 825, doi. 10.1002/mar.21789

By:

Robertson, Nichola;
Rotman, Jeffrey;
McQuilken, Lisa;
Ringer, Allison

Publication type:

Article

Digital presence in service recovery: The interactive effect of customer salutations and employee photographs in email signatures.

Published in:

Psychology & Marketing, 2022, v. 39, n. 12, p. 2361, doi. 10.1002/mar.21724

By:

Walsh, Gianfranco;
Shiu, Edward;
Schaarschmidt, Mario;
Hassan, Louise M.

Publication type:

Article

Fake smiles. Customer reactions to employees' display inauthenticity and choice restrictions.

Published in:

Psychology & Marketing, 2022, v. 39, n. 5, p. 1078, doi. 10.1002/mar.21643

By:

Pham, Thuy;
Lechner, Andreas T.;
Mathmann, Frank

Publication type:

Article

Caught out! The role of customer emotional intelligence and dual thinking processes in perceptions of frontline service employees' inauthentic positive displays.

Published in:

Psychology & Marketing, 2021, v. 38, n. 12, p. 2191, doi. 10.1002/mar.21567

By:

Wang, Karyn L.;
Nguyen, Helena;
Johnson, Anya;
Groth, Markus

Publication type:

Article

The Impact of Service Scripts on Customer Citizenship Behavior and the Moderating Role of Employee Customer Orientation.

Published in:

Psychology & Marketing, 2014, v. 31, n. 12, p. 1096, doi. 10.1002/mar.20756

By:

Nguyen, Helena;
Groth, Markus;
Walsh, Gianfranco;
Hennig ‐ Thurau, Thorsten

Publication type:

Article

Does Service Employee Arrogance Discourage Sales of Luxury Brands in Emerging Economies?

Published in:

Psychology & Marketing, 2013, v. 30, n. 10, p. 918, doi. 10.1002/mar.20655

By:

Wang, Xuehua;
Chow, Cheris W. C.;
Luk, Chung Leung

Publication type:

Article

Task-Relationship-Self: A Framework for Understanding Service Encounter Behaviors.

Published in:

Psychology & Marketing, 2013, v. 30, n. 6, p. 512, doi. 10.1002/mar.20624

By:

Bradley, Graham L.;
Sparks, Beverley A.;
Zapf, Dieter;
McColl‐Kennedy, Janet R.;
Jimmieson, Nerina L.

Publication type:

Article

The Beautiful, the Cheerful, and the Helpful: The Effects of Service Employee Attributes on Customer Satisfaction.

Published in:

Psychology & Marketing, 2013, v. 30, n. 3, p. 211, doi. 10.1002/mar.20599

By:

Keh, Hean Tat;
Ren, Run;
Hill, Sally Rao;
Li, Xuan

Publication type:

Article

On the Autocorrelation of Growth Rates.

Published in:

Journal of Industry, Competition & Trade, 2009, v. 9, n. 2, p. 139, doi. 10.1007/s10842-009-0048-3

By:

Coad, Alex;
Hölzl, Werner

Publication type:

Article

Influence of occupation on lumbar spine degeneration in men: the Korean National Health and Nutrition Examination Survey 2010-2013.

Published in:

International Archives of Occupational & Environmental Health, 2016, v. 89, n. 8, p. 1321, doi. 10.1007/s00420-016-1166-y

By:

Yang, Seoyon;
Kim, Won;
Choi, Kyoung;
Yi, You

Publication type:

Article

Interactive service work and performative metaphors.

Published in:

Tourist Studies, 2005, v. 5, n. 1, p. 5, doi. 10.1177/1468797605062713

By:

Weaver, Adam

Publication type:

Article

Cross-Utilization of Workers Whose Capabilities Differ.

Published in:

Management Science, 1999, v. 45, n. 5, p. 722, doi. 10.1287/mnsc.45.5.722

By:

Campbell, Gerard M.

Publication type:

Article

SUFFICIENT WORKING SUBSETS FOR THE TOUR SCHEDULING PROBLEM.

Published in:

Management Science, 1991, v. 37, n. 11, p. 1441, doi. 10.1287/mnsc.37.11.1441

By:

Easton, Fred F.;
Rossin, Donald F.

Publication type:

Article

Book review: Markets and bodies: Women, service work, and the making of inequality in China.

Published in:

2013

By:

Hoang, Kimberly K

Publication type:

Book Review

Occupations and Sickness-Related Absences during the COVID-19 Pandemic.

Published in:

Journal of Health & Social Behavior, 2022, v. 63, n. 1, p. 19, doi. 10.1177/00221465211053615

By:

Lyttelton, Thomas;
Zang, Emma

Publication type:

Article

Navigating Emotional Labor and Social Exchange in Hospitality: A Comparative Study of Food and Beverage Workers in Tel Aviv and New Orleans During COVID-19.

Published in:

Social Sciences (2076-0760), 2025, v. 14, n. 3, p. 143, doi. 10.3390/socsci14030143

By:

Lavie, Noa;
Mayer, Vicki

Publication type:

Article

Job satisfaction of women managers in Lebanon: The effect of organizational factors in the services industry.

Published in:

International Journal of Cross Cultural Management, 2013, v. 13, n. 3, p. 279, doi. 10.1177/1470595813484309

By:

Tlaiss, Hayfaa A

Publication type:

Article

The impact of telework on organisational performance, behaviour, and culture: evidence from business services industry based on employees' perceptions.

Published in:

Economic Research-Ekonomska Istrazivanja, 2023, v. 36, n. 2, p. 1, doi. 10.1080/1331677X.2022.2142815

By:

Caraiani, Chirata;
Lungu, Camelia Iuliana;
Dascalu, Cornelia;
Stoian, Carmen-Alexandra

Publication type:

Article

Spatial divisions of corporate services occupations in the United States, 1983-88.

Published in:

Growth & Change, 1991, v. 22, n. 1, p. 36, doi. 10.1111/j.1468-2257.1991.tb00540.x

By:

Ettlinger, Nancy;
Clay, Bradley

Publication type:

Article

Causes and Consequences of Service Sector Growth.

Published in:

Growth & Change, 1985, v. 16, n. 2, p. 12, doi. 10.1111/j.1468-2257.1985.tb01044.x

By:

Eckstein, Albert J.;
Heien, Dale M.

Publication type:

Article

LOVE YOUR JOB DISCOURSE AND ITS AFFECTIVE INFLUENCE ON THE CONTEMPORARY JOB MARKET.

Published in:

Istanbul Commerce University Journal of Social Sciences / İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi, 2021, v. 20, n. 42, p. 1103, doi. 10.46928/iticusbe.789004

By:

Akdemir, Ayşegül

Publication type:

Article

English Language Learning in the Margins: Toward a Movement to Help Service-industry Workers in Thailand.

Published in:

Theory & Practice in Language Studies (TPLS), 2016, v. 6, n. 4, p. 649, doi. 10.17507/tpls.0604.01

By:

Hugo Yu-Hsiu Lee

Publication type:

Article

Müşteri Nezaketsizliği, Algılanan Örgütsel Destek ve İşgören Performansı İlişkisi.

Published in:

Journal of Business Research-Turk / Isletme Arastirmalari Dergisi, 2025, v. 17, n. 1, p. 283, doi. 10.20491/isarder.2025.1971

By:

İNAN, Ramazan;
GÜMÜŞ DÖNMEZ, Filiz

Publication type:

Article

Luring Rivals’ Staff: Employer Brand Image According to Current and Potential Employees in Turkish Service Industry.

Published in:

Journal of Business Research-Turk / Isletme Arastirmalari Dergisi, 2019, v. 11, n. 2, p. 1270, doi. 10.20491/isarder.2019.670

By:

BOZOKLU, Çağla Pınar

Publication type:

Article

Relación Entre el Acoso Moral en el Trabajo y el Estilo Interpersonal en el Manejo de Conflictos.

Published in:

Ciencia & Trabajo, 2009, v. 11, n. 31, p. 14

By:

Fernéndez, Martín Acosta;
Velasco, María de los Ángeles Aguilera;
Rodillo, Blanca Elizabeth Pozos

Publication type:

Article

THE DIMENSIONS, ANTECEDENTS, AND CONSEQUENCES OF EMOTIONAL LABOR.

Published in:

Academy of Management Review, 1996, v. 21, n. 4, p. 986, doi. 10.5465/AMR.1996.9704071861

By:

Morris, J. Andrew;
Feldman, Daniel C.

Publication type:

Article

AN OPTIONS-BASED MODEL OF CAREER MOBILITY IN PROFESSIONAL SERVICE FIRMS.

Published in:

Academy of Management Review, 1995, v. 20, n. 3, p. 611, doi. 10.5465/AMR.1995.9508080332

By:

Malos, Stanley B.;
Campion, Michael A.

Publication type:

Article

EMOTIONAL LABOR IN SERVICE ROLES: THE INFLUENCE OF IDENTITY.

Published in:

Academy of Management Review, 1993, v. 18, n. 1, p. 88, doi. 10.5465/AMR.1993.3997508

By:

Ashforth, Blake E.

Publication type:

Article

Clients as "Partial" Employees of Service Organizations: Role Development in Client Participation.

Published in:

Academy of Management Review, 1986, v. 11, n. 4, p. 726, doi. 10.5465/AMR.1986.4283916

By:

Mills, Peter K.;
Morris, James H.

Publication type:

Article

Occupational status, work-site cessation programs and policies and menthol smoking on quitting behaviors of US smokers Linda A. Alexander et al. Menthol smoking and occupational status.

Published in:

Addiction, 2010, v. 105, p. 95, doi. 10.1111/j.1360-0443.2010.03227.x

By:

Alexander, Linda A.;
Crawford, Tim;
Mendiondo, Marta S.

Publication type:

Article

Service Industries in the North-east Asian Countries: Strengthening the Competitiveness through Competition and Opening.

Published in:

Global Economic Review, 2007, v. 36, n. 1, p. 1, doi. 10.1080/12265080701217108

By:

Ahn, Hyungdo;
Lee, Sanghack

Publication type:

Article

Ending and Beginning Revisited.

Published in:

Journal of Music Teacher Education, 2022, v. 32, n. 1, p. 6, doi. 10.1177/10570837221126875

By:

Powell, Sean Robert

Publication type:

Article

Elaborate Servicescapes: Spatial Dimensions.

Published in:

SCMS Journal of Indian Management, 2009, v. 6, n. 2, p. 90

By:

Paninchukunnath, Ajith

Publication type:

Article

Frontline worker compliance with transparency reforms: Barriers posed by family and financial responsibilities.

Published in:

Governance, 2018, v. 31, n. 1, p. 65, doi. 10.1111/gove.12268

By:

Hyun, Christopher;
Post, Alison E.;
Ray, Isha

Publication type:

Article

An "Entirely Different" Kind of Union: The Service, Office, and Retail Workers' Union of Canada (SORWUC), 1972-1986.

Published in:

Labour / Travail, 2014, v. 73, p. 23

By:

Smith, Julia

Publication type:

Article

PROCESS MODELLING FOR MANUFACTURING PROCESS SELECTION.

Published in:

Teknoloji, 2001, v. 4, n. 1/2, p. 83

By:

Baykasoğlu, Adil

Publication type:

Article

WHY EMOTION AT WORK MATTERS: EXAMINING THE INFLUENCE OF EMOTIONAL LABOUR AND EMOTIONAL INTELLIGENCE ON WORKPLACE BEHAVIOURS AMONG SERVICE WORKERS IN EAST MALAYSIA.

Published in:

Kajian Malaysia: Journal of Malaysian Studies, 2016, v. 34, n. 1, p. 79

By:

Ang Chooi Hwa, Magdalene;
Amin, Hanudin

Publication type:

Article

Worker Fulfillment at the Service Industry Entry Level.

Published in:

Business Renaissance Quarterly, 2011, v. 6, n. 1, p. 29

By:

Minifie, Jana;
Otto, Victoria

Publication type:

Article

THE INFLUENCE OF EMPLOYEE EMOTIONAL INTELLIGENCE ON COPING WITH SUPERVISOR ABUSE IN A BANKING CONTEXT.

Published in:

Social Behavior & Personality: an international journal, 2012, v. 40, n. 5, p. 863, doi. 10.2224/sbp.2012.40.5.863

By:

Hsiu-Hua Hu

Publication type:

Article

TYPES OF CUSTOMER EMOTIONAL BLACKMAIL PERCEIVED BY FRONTLINE SERVICE EMPLOYEES.

Published in:

Social Behavior & Personality: an international journal, 2009, v. 37, n. 7, p. 895, doi. 10.2224/sbp.2009.37.7.895

By:

SHIOU-YU CHEN

Publication type:

Article

AN INTEGRATED PROCESS MODEL OF COMMUNICATION SATISFACTION AND ORGANIZATIONAL OUTCOMES.

Published in:

Social Behavior & Personality: an international journal, 2009, v. 37, n. 6, p. 825, doi. 10.2224/sbp.2009.37.6.825

By:

MING-TEN TSAI;
SHUANG-SHII CHUANG;
WEI-PING HSIEH

Publication type:

Article

REDUCING SERVICE AGENTS' EMOTIONAL LABOR BY EMOTION-FOCUSED HUMAN RESOURCE MANAGEMENT PRACTICES.

Published in:

Social Behavior & Personality: an international journal, 2009, v. 37, n. 3, p. 335, doi. 10.2224/sbp.2009.37.3.335

By:

Ling-Hsiu Chen;
Shang-Ping Lin

Publication type:

Article

The association of paid medical and caregiving leave with the economic security and wellbeing of service sector workers.

Published in:

2021

By:

Goodman, Julia M.;
Schneider, Daniel

Publication type:

journal article