Actionable trust in service organizations: A multi-dimensional perspective.
- Published in:
- Revista de Psicologia del Trabajo y de Las Organizaciones, 2015, v. 31, n. 1, p. 31, doi. 10.1016/j.rpto.2015.02.004
- By:
- Publication type:
- Article
Works matching DE "SERVICE industries research"
Results: 239
1
2
Professional Service Organizations and Focus.
- Published in:
- Management Science, 1995, v. 41, n. 7, p. 1185, doi. 10.1287/mnsc.41.7.1185
- By:
- Publication type:
- Article
3
Improved Implicit Optimal Modeling of the Labor Shift Scheduling Problem.
- Published in:
- Management Science, 1995, v. 41, n. 4, p. 595, doi. 10.1287/mnsc.41.4.595
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- Publication type:
- Article
4
Decentralized Regulation of a Queue.
- Published in:
- Management Science, 1995, v. 41, n. 1, p. 163, doi. 10.1287/mnsc.41.1.163
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- Publication type:
- Article
5
Optimal Dynamic Pricing of Inventories with Stochastic Demand over Finite Horizons.
- Published in:
- Management Science, 1994, v. 40, n. 8, p. 999, doi. 10.1287/mnsc.40.8.999
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- Publication type:
- Article
6
Job satisfaction of women managers in Lebanon: The effect of organizational factors in the services industry.
- Published in:
- International Journal of Cross Cultural Management, 2013, v. 13, n. 3, p. 279, doi. 10.1177/1470595813484309
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- Publication type:
- Article
7
R&D in services industries and the EU--US R&D investment gap.
- Published in:
- Science & Public Policy (SPP), 2010, v. 37, n. 6, p. 443, doi. 10.3152/030234210X508598
- By:
- Publication type:
- Article
8
High-commitment human resource practices in a Taiwanese service industry: differentiating effects of demographic and functional diversity.
- Published in:
- Asia Pacific Journal of Human Resources, 2014, v. 52, n. 4, p. 443, doi. 10.1111/1744-7941.12043
- By:
- Publication type:
- Article
9
Motivating the Client/Employee System as a Service Production Strategy.
- Published in:
- Academy of Management Review, 1983, v. 8, n. 2, p. 301, doi. 10.5465/AMR.1983.4284740
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- Publication type:
- Article
10
Flexiform: A Model for Professional Service Organizations.
- Published in:
- Academy of Management Review, 1983, v. 8, n. 1, p. 118, doi. 10.5465/AMR.1983.4287719
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- Publication type:
- Article
11
Effect of Organisational Responses on Customer's Perceived Justice: Moderating Role of Causal Attributions.
- Published in:
- Journal of Marketing & Communication, 2013, v. 9, n. 2, p. 62
- By:
- Publication type:
- Article
12
For New Customers Only: A Study on the Effect of Acquisition Campaigns on a Service Company's Existing Customers' CLV.
- Published in:
- Journal of Interactive Marketing, 2014, v. 28, n. 3, p. 210, doi. 10.1016/j.intmar.2014.02.004
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- Publication type:
- Article
13
Co-Evolution of IT and Processes: The Differentiator in Services.
- Published in:
- ICFAI Journal of Services Marketing, 2009, v. 7, n. 1, p. 41
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- Publication type:
- Article
14
COMPARAÇÃO ENTRE OS MODELOS NORTEAMERICANO (ACSI) E EUROPEU (ECSI) DE SATISFAÇÃO DO CLIENTE: UM ESTUDO NO SETOR DE SERVIÇOS.
- Published in:
- RAM. Mackenzie Management Review / RAM. Revista de Administração Mackenzie, 2009, v. 10, n. 1, p. 161, doi. 10.1590/S1678-69712009000100008
- By:
- Publication type:
- Article
15
Uso de variables mediadoras y moderadoras en la explicación de la lealtad del consumidor en ambientes de servicios.
- Published in:
- Estudios Gerenciales, 2015, v. 31, n. 136, p. 299, doi. 10.1016/j.estger.2015.05.002
- By:
- Publication type:
- Article
16
Opening the "Black Box" of Efficiency Measurement: Input Allocation in Multioutput Settings.
- Published in:
- Operations Research, 2013, v. 61, n. 5, p. 1148, doi. 10.1287/opre.2013.1185
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- Publication type:
- Article
17
A Matter of Trust: Service Users and Researchers.
- Published in:
- Qualitative Social Work, 2004, v. 3, n. 3, p. 335, doi. 10.1177/1473325004045668
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- Publication type:
- Article
18
ON THE MARGINAL BENEFIT OF ADDING SERVERS TO G/ GI/ m QUEUES.
- Published in:
- Management Science, 1980, v. 26, n. 9, p. 946, doi. 10.1287/mnsc.26.9.946
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- Publication type:
- Article
19
A CASE STUDY OF ENCODER SHIFT SCHEDULING UNDER UNCERTAINTY.
- Published in:
- 1979
- By:
- Publication type:
- Case Study
20
QUEUING PROCESSES AT COMPETING SERVICE FACILITIES.
- Published in:
- Management Science, 1973, v. 19, n. 9, p. 985, doi. 10.1287/mnsc.19.9.985
- By:
- Publication type:
- Article
21
A NOTE ON MARGINAL ALLOCATION IN MULTIPLE-SERVER SERVICE SYSTEMS.
- Published in:
- Management Science, 1971, v. 17, n. 9, p. 656, doi. 10.1287/mnsc.17.9.656
- By:
- Publication type:
- Article
22
ON JOCKEYING IN QUEUES .
- Published in:
- Management Science, 1966, v. 12, n. 5, p. 412, doi. 10.1287/mnsc.12.5.412
- By:
- Publication type:
- Article
23
Introduction.
- Published in:
- Nordic Journal of Working Life Studies, 2015, v. 5, n. 4, p. 1, doi. 10.19154/njwls.v5i4.4840
- By:
- Publication type:
- Article
24
USER RATINGS OF THE SERVICE QUALITY IN RESTAURANTS AND ENTERTAINMENT PLACES.
- Published in:
- Scientific Works of the Agricultural University, Plovdiv, 2014, v. 58, p. 159
- By:
- Publication type:
- Article
25
Interpersonal Competencies of Executives in Service Organizations.
- Published in:
- Parikalpana: KIIT Journal of Management, 2015, v. 11, n. 2, p. 75, doi. 10.23862/kiit-parikalpana/2015/v11/i2/133091
- By:
- Publication type:
- Article
26
The Role of Non-Technological Innovations in Services: The Case of Food Retailing.
- Published in:
- Creativity & Innovation Management, 2016, v. 25, n. 1, p. 73, doi. 10.1111/caim.12156
- By:
- Publication type:
- Article
27
Message Oriented Approach to WOM Effects in Service Industries.
- Published in:
- European Journal of Economic & Political Studies, 2014, v. 7, n. 1, p. 17
- By:
- Publication type:
- Article
28
Profiling Exporting and Nonexporting Service Firms: Critical Differences to Decision-Makers.
- Published in:
- Thunderbird International Business Review, 1999, v. 41, n. 2, p. 195, doi. 10.1002/tie.4270410206
- By:
- Publication type:
- Article
29
Mixing rich and asynchronous communication for new service development performance.
- Published in:
- R&D Management, 2015, v. 45, n. 2, p. 107, doi. 10.1111/radm.12055
- By:
- Publication type:
- Article
30
Exploring the contribution of innovation intermediaries to the new product development ( NPD) process: a typology and an empirical study.
- Published in:
- R&D Management, 2015, v. 45, n. 2, p. 126, doi. 10.1111/radm.12056
- By:
- Publication type:
- Article
31
THE MACROECONOMIC ENVIRONMENT AND AIRLINE PROFITABILITY: A STUDY OF US REGIONAL AIRLINES.
- Published in:
- Tourism Analysis, 2006, v. 11, n. 6, p. 381, doi. 10.3727/108354206781040768
- By:
- Publication type:
- Article
32
UNDERSTANDING CHOICE AND REJECTION IN DESTINATION CONSIDERATION SETS.
- Published in:
- Tourism Analysis, 2006, v. 11, n. 6, p. 337, doi. 10.3727/108354206781040759
- By:
- Publication type:
- Article
33
Management Control as an Employee Resource: The Case of Front-line Service Workers.
- Published in:
- Journal of Management Studies (Wiley-Blackwell), 2004, v. 41, n. 4, p. 601, doi. 10.1111/j.1467-6486.2004.00446.x
- By:
- Publication type:
- Article
34
TOO MUCH OR TOO LITTLE AMBIGUITY: THE LANGUAGE OF TOTAL QUALITY MANAGEMENT.
- Published in:
- Journal of Management Studies (Wiley-Blackwell), 2000, v. 37, n. 4, p. 485, doi. 10.1111/1467-6486.00190
- By:
- Publication type:
- Article
35
USER SATISFACTION WITH A SERVICE: AN APPROACH FROM POWER AND TASK CHARACTERISTICS.
- Published in:
- Journal of Management Studies (Wiley-Blackwell), 1980, v. 17, n. 1, p. 1, doi. 10.1111/j.1467-6486.1980.tb00394.x
- By:
- Publication type:
- Article
36
Innovation in Services: The Case of Rural Tourism in Argentina.
- Published in:
- Emerging Markets Finance & Trade, 2015, v. 51, n. 3, p. 635, doi. 10.1080/1540496X.2015.1026700
- By:
- Publication type:
- Article
37
Service Innovation in Developing Economies: Policy Rationale and Framework.
- Published in:
- Emerging Markets Finance & Trade, 2015, v. 51, n. 3, p. 540, doi. 10.1080/1540496X.2015.1026694
- By:
- Publication type:
- Article
38
Determinants of Innovation and Productivity in the Service Sector in Mexico.
- Published in:
- Emerging Markets Finance & Trade, 2015, v. 51, n. 3, p. 578, doi. 10.1080/1540496X.2015.1026693
- By:
- Publication type:
- Article
39
Ethical dilemmas encountered by independent living service providers.
- Published in:
- Journal of Rehabilitation, 1992, v. 58, n. 4, p. 10
- By:
- Publication type:
- Article
40
Understanding the Antecedents, Contingencies, and Performance Implications of Process Innovation: A Dynamic Capabilities Perspective.
- Published in:
- Journal of Product Innovation Management, 2015, v. 32, n. 1, p. 80, doi. 10.1111/jpim.12225
- By:
- Publication type:
- Article
41
Sectoral Heterogeneity in New Service Development: An Exploratory Study of Service Types and Success Factors Sectoral Heterogeneity in New Service Development: An Exploratory Study of Service Types and Success Factors.
- Published in:
- Journal of Product Innovation Management, 2013, v. 30, n. 3, p. 533, doi. 10.1111/jpim.12005
- By:
- Publication type:
- Article
42
DeğiĢim Sürecinde Ortaya Çıkan Direnci Önlemede Duyguların Yönetiminin Önemi: Hizmet ĠĢletmeleri Açısından BakıĢ.
- Published in:
- Optimum: Journal of Economics & Management Sciences / Ekonomi ve Yönetim Bilimleri Dergisi, 2014, v. 1, n. 2, p. 81, doi. 10.17541/oeybd.84944
- By:
- Publication type:
- Article
43
أثر العوامل الاستراتيجية والتكتيكية في نجاح تنفيذ نظام تخطيط موارد المنظمات: دراسة تطبيقية على قطاع الخدمات الأردني.
- Published in:
- Jordan Journal of Business Administration, 2013, v. 9, n. 4, p. 671
- By:
- Publication type:
- Article
44
The Latest Word.
- Published in:
- Seybold Report: Analyzing Publishing Technologies, 2014, v. 14, n. 19, p. 12
- Publication type:
- Article
45
Servicescape research: a review and a research agenda.
- Published in:
- Marketing Review, 2007, v. 7, n. 1, p. 59, doi. 10.1362/146934707X180677
- By:
- Publication type:
- Article
46
Providing a Multidimensional Measurement Model for Assessing Mobile Telecommunication Service Quality (MS-Qual).
- Published in:
- Iranian Journal of Management Studies, 2013, v. 6, n. 2, p. 7
- By:
- Publication type:
- Article
47
Using The Economist's Big Mac Index for Instruction.
- Published in:
- Journal of Food Distribution Research, 2012, v. 43, n. 1, p. 123
- By:
- Publication type:
- Article
48
The Power of Myth in Impeding Service Innovation.
- Published in:
- Journal of Management Inquiry, 2008, v. 17, n. 1, p. 44, doi. 10.1177/1056492607306020
- By:
- Publication type:
- Article
49
Scientific tourism. Self-realisation, dialogue-cultural and sacral dimensions.
- Published in:
- Ido Movement for Culture. Journal of Martial Arts Anthropology, 2014, v. 14, n. 4, p. 39, doi. 10.14589/ido.14.4.5
- By:
- Publication type:
- Article
50
Understanding Drivers of Risk-Adjusted Performance for Service Firms with International Operations*.
- Published in:
- Decision Sciences, 2013, v. 44, n. 4, p. 755, doi. 10.1111/deci.12032
- By:
- Publication type:
- Article