THE EFFECT OF ROYAL JORDANIAN AIRLINE SERVICE QUALITY ON PASSENGERS' SATISFACTION.Published in:International Journal of Business & Society, 2017, v. 18, p. 519By:Jahmani, AshrafPublication type:Article
A New Model for Integrating Phases of Decision-Making and Knowledge Base for Improving Customer Satisfaction.Published in:Journal of Information & Knowledge Management, 2017, v. 16, n. 3, p. -1, doi. 10.1142/S0219649217500253By:Hadi, Wa'elPublication type:Article