Works matching DE "RETURN on quality"
Results: 5
Conceptualisation of service quality for hybrid services: a hierarchical approach.
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- Total Quality Management & Business Excellence, 2013, v. 24, n. 9/10, p. 1202, doi. 10.1080/14783363.2013.814293
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- Article
Developing a service quality evaluation model for luxurious restaurants in international hotel chains.
- Published in:
- Total Quality Management & Business Excellence, 2013, v. 24, n. 9/10, p. 1160, doi. 10.1080/14783363.2012.661132
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- Article
Tourist Information Centre from the Point of View of the National System of Quality in Tourism of the Czech Republic.
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- Journal of Tourism & Services, 2013, v. 4, n. 5/6, p. 125
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- Article
A Review on Quality of Service (QoS) in Vehicular Ad Hoc Networks (VANETs).
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- International Journal of Advanced Research in Computer Science, 2014, v. 5, n. 7, p. 169
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- Article
Examining the Linearity of Customer Satisfaction: Return on Satisfaction as an Alternative.
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- Business Perspectives & Research, 2013, v. 1, n. 2, p. 1, doi. 10.1177/2278533720130201
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- Article