Works matching DE "RETAIL banking"

Results: 666

Consumers Attitudes and Behavior on Information and Service Marketing of a Private Commercial Bank and a Government Commercial Bank in Bangladesh.

Published in:

International Journal of Social Science, Innovation, & Educational Technologies, 2020, n. 14, p. 681

By:

Hasan, Md. Nazmul;
Haque, Md. Armanul;
Razzak, Md. Abdur;
Xiaojuan Zhang;
Ali Akanda, A. K. M Eamin;
Islam, Md. Mahbubul;
Any, Farzana Islam;
Sarkar, Md. Shohel

Publication type:

Article

A Statutory Analysis of the Role of the South African Reserve Bank and Other Role-Players in the Promotion of Financial Inclusion Through the Regulation and Use of Central Bank Digital Currencies in South Africa.

Published in:

EuroEconomica, 2025, v. 44, n. 1, p. 99

By:

Motlogeloa, Keamogetse;
Chitimira, Howard

Publication type:

Article

Consumers' Basic Bank Account Complaints and Their Financial Hardships: A Content Analysis of Complaints filed with the Consumer Financial Protection Bureau (CFPB).

Published in:

Financial Services Review, 2025, v. 33, n. 2, p. 15, doi. 10.61190/fsr.v33i2.4057

By:

Birkenmaier, Julie;
Stratman, Hope

Publication type:

Article

LEGAL MECHANISMS FOR THE PROTECTION OF FINANCIAL SERVICE CONSUMER'S RIGHTS IN THE REPUBLIC OF KAZAKHSTAN: A COMPARATIVE ANALYSIS.

Published in:

Financial Law Review (2299-6834), 2024, v. 36, n. 4, p. 82

By:

MOROZ, SVETLANA;
AKIMBEKOVA, SAIDA;
JUCHNEVICIUS, EDVARDAS

Publication type:

Article

The Nature of Conventional and Sharia Banking Operational Systems in South Sulawesi.

Published in:

Pakistan Journal of Criminology, 2025, v. 17, n. 2, p. 77, doi. 10.62271/pjc.172.77.93

By:

Yafid, Buyamin M.;
Nawi, Syahruddin;
Sufirman;
Abbas, Ilham

Publication type:

Article

Antecedents and outcome of customer delight in the banking industry in Botswana.

Published in:

Journal of Contemporary Management (1815-7440), 2025, v. 22, n. 1, p. 26, doi. 10.35683/jcman1098.281

By:

JAIYEOBA, OLUMIDE;
MAKANYEZA, CHARLES;
ROBERTS-LOMBARD, MORNAY;
SVOTWA, TENDAI DOUGLAS

Publication type:

Article

Digital-Only Banks - Retail Banks for Retail Customers Only?

Published in:

Journal of Banking & Financial Economics, 2025, v. 1, n. 23, p. 107, doi. 10.7172/2353-6845.jbfe.2025.1.8

By:

Schmidt-Jessa, Katarzyna;
Stradomski, Maciej

Publication type:

Article

QUALITY OF MORTGAGE CREDIT IN POLISH BANKS: THE ROLE OF DIGITALISATION.

Published in:

Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie, 2025, n. 221, p. 617, doi. 10.29119/1641-3466.2025.221.34

By:

WALISZEWSKI, Krzysztof;
ŁUKASZEWSKI, Sebastian

Publication type:

Article

PRICE ATTRIBUTES OF THE IMAGE OF COOPERATIVE BANKS.

Published in:

By:

SZAFRAŃSKA, Monika

Publication type:

Article

CUSTOMER ENGAGEMENT IN CONTACT WITH BRANDS ON THE EXAMPLE OF POLISH MARKET OF BANKING PRODUCTS AND MOBILE PHONES.

Published in:

Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie, 2025, n. 219, p. 371, doi. 10.29119/1641-3466.2025.219.22

By:

KIEŻEL, Małgorzata;
WIECHOCZEK, Joanna

Publication type:

Article

Convergence of retail banking interest rates to households in euro area: time-varying measurement and determinants.

Published in:

International Economics & Economic Policy, 2020, v. 17, n. 1, p. 25, doi. 10.1007/s10368-019-00452-3

By:

Gupta, Priyanshi;
Sehgal, Sanjay

Publication type:

Article

Service encounter in multi-channel distribution context: virtual and face-to-face interactions and consumer satisfaction.

Published in:

Service Industries Journal, 2013, v. 33, n. 6, p. 565, doi. 10.1080/02642069.2011.622370

By:

Seck, AnneMarianne;
Philippe, Jean

Publication type:

Article

An empirical study into the influence of customer satisfaction on customer revenues.

Published in:

Service Industries Journal, 2012, v. 32, n. 13, p. 2129, doi. 10.1080/02642069.2011.574279

By:

Terpstra, Maarten;
Kuijlen, Ton;
Sijtsma, Klaas

Publication type:

Article

Customer orientation as a buffer against job burnout.

Published in:

Service Industries Journal, 2012, v. 32, n. 1, p. 5, doi. 10.1080/02642069.2010.545396

By:

Babakus, Emin;
Yavas, Ugur

Publication type:

Article

Modelling job stress as a mediating role in predicting turnover intention.

Published in:

Service Industries Journal, 2011, v. 31, n. 8, p. 1327, doi. 10.1080/02642060903437543

By:

Chen, Mei-Fang;
Lin, Chieh-Peng;
Lien, Gin-Yen

Publication type:

Article

Corporate brand image in retail banking: development and validation of a scale.

Published in:

Service Industries Journal, 2010, v. 30, n. 8, p. 1199, doi. 10.1080/02642060802311260

By:

Bravo, Rafael;
Montaner, Teresa;
Pina, JoseM.

Publication type:

Article

Cross-buying evaluations in the retail banking industry.

Published in:

Service Industries Journal, 2009, v. 29, n. 7, p. 903, doi. 10.1080/02642060902749500

By:

Liu, Tsung-Chi;
Wu, Li-Wei

Publication type:

Article

Exploring the Application of IVR: Lessons from Retail Banking.

Published in:

Service Industries Journal, 2004, v. 24, n. 3, p. 150, doi. 10.1080/0264206042000247803

By:

McCartan-Quinn, Danielle;
Durkin, Mark;
O'Donnell, Aodheen

Publication type:

Article

From Branches to Call Centres: New Strategic Realities in Retail Banking.

Published in:

Service Industries Journal, 2004, v. 24, n. 3, p. 43, doi. 10.1080/0264206042000247759

By:

Beckett, Antony

Publication type:

Article

A Test of Perfect Competition in the UK Retail-banking Deposit Market.

Published in:

Service Industries Journal, 2001, v. 21, n. 4, p. 119, doi. 10.1080/714005052

By:

Ashton, John K.

Publication type:

Article

Marketing and Marketing Information System Sophistication in Retail Banking.

Published in:

Service Industries Journal, 2000, v. 20, n. 1, p. 139, doi. 10.1080/02642060000000008

By:

Colgate, Mark

Publication type:

Article

The New Retail Banking Revolution.

Published in:

Service Industries Journal, 1999, v. 19, n. 2, p. 83, doi. 10.1080/02642069900000020

By:

Gardener, Edward;
Howcroft, Barry

Publication type:

Article

Segmenting Financial Services Markets for Customer Relationships: A Portfolio-Based Approach.

Published in:

Service Industries Journal, 1998, v. 18, n. 3, p. 38, doi. 10.1080/02642069800000031

By:

Elliott, Gregory;
Glynn, William

Publication type:

Article

Relationship Marketing: The Importance of Customer-Perceived Service Quality in Retail Banking.

Published in:

Service Industries Journal, 1996, v. 16, n. 3, p. 287, doi. 10.1080/02642069600000029

By:

Holmlund, Maria;
Kock, Soren

Publication type:

Article

The Future of Self-Service Technologies in Retail Banking.

Published in:

Service Industries Journal, 1994, v. 14, n. 1, p. 94, doi. 10.1080/02642069400000007

By:

Prendergast, Gerard P.;
Marr, Norman E.

Publication type:

Article

The Adoption of a Retail-Oriented Marketing Mix for Bank Branch Operations.

Published in:

Service Industries Journal, 1992, v. 12, n. 3, p. 404, doi. 10.1080/02642069200000047

By:

Wilson, Alan M.

Publication type:

Article

Customer Satisfaction in Retail Banking.

Published in:

Service Industries Journal, 1991, v. 11, n. 1, p. 11, doi. 10.1080/02642069100000002

By:

Howcroft, J.B.

Publication type:

Article

Risk and Financial Armageddon in Ireland: The Politics of the Galway Tent.

Published in:

Political Quarterly, 2011, v. 82, n. 4, p. 596, doi. 10.1111/j.1467-923X.2011.02239.x

By:

TAYLOR, GEORGE

Publication type:

Article

THE EFFECT OF FINANCIAL SERVICES AUTHORITY REGULATORY IMPLEMENTATION CONCERNING FINANCIAL CONSUMER PROTECTION ON BANKING FINANCIAL PERFORMANCE.

Published in:

Eduvest: Journal Of Universal Studies, 2023, v. 3, n. 7, p. 2775, doi. 10.59188/eduvest.v3i7.845

By:

Kusuma, Fredi Wijaya

Publication type:

Article

CUSTOMER RELATIONSHIPS IN BANKING: DOES RELATIONSHIP STRENGTH INFLUENCE RELATIONSHIP QUALITY AND OUTCOMES?

Published in:

Studies in Business & Economics (18181228), 2020, v. 23, n. 1, p. 61, doi. 10.29117/sbe.2020.0121

By:

Al-Wugayan, Adel A.

Publication type:

Article

Adoption of online retail banking practices as a precautionary protective behavior during the Covid-19 Pandemic.

Published in:

International Journal of Human Capital in Urban Management, 2021, v. 6, n. 4, p. 365, doi. 10.22034/IJHCUM.2021.04.02

By:

Afridi, F. E. A.;
Ayaz, B.;
Irfan, M.

Publication type:

Article

The Response of Bank Retail Rates to Money Market Rates in the BRIC Economies: An Application of the Disaggregated GETS Model.

Published in:

Emerging Markets Finance & Trade, 2014, v. 50, n. 2, p. 153, doi. 10.2753/REE1540-496X500209

By:

Karagiannis, Stelios;
Panagopoulos, Yannis;
Vlamis, Prodromos

Publication type:

Article

Breaking boundaries: unveiling hurdles in embracing internet banking services in Sub-Saharan Africa.

Published in:

Cogent Economics & Finance, 2024, v. 12, n. 1, p. 1, doi. 10.1080/23322039.2024.2330436

By:

Jibril, Abdul Bashiru;
Pobee, Frederick;
Gochhait, Saikat;
Chugh, Ritesh

Publication type:

Article

A proposed benchmark model using a modularised approach to calculate IFRS 9 expected credit loss.

Published in:

Cogent Economics & Finance, 2020, v. 8, n. 1, p. 1, doi. 10.1080/23322039.2020.1735681

By:

Schutte, Willem Daniel;
Verster, Tanja;
Doody, Derek;
Raubenheimer, Helgard;
Coetzee, Peet Jacobus;
McMillan, David

Publication type:

Article

The quality of business environment and internal factors affect the competitiveness of retail banking service in VietinBank.

Published in:

Cogent Business & Management, 2024, v. 11, n. 1, p. 1, doi. 10.1080/23311975.2024.2315689

By:

Phuong Thi Nguyen;
Loan Thi Phuong Nguyen;
Trang Thi Huyen Vu;
Quyen Thi Tu Nguyen

Publication type:

Article

Antecedents of customer value co-creation in Islamic banking: The role of religiosity, perceived value and behavioral factors.

Published in:

Cogent Business & Management, 2023, v. 10, n. 3, p. 1, doi. 10.1080/23311975.2023.2259577

By:

Abror, Abror;
Patrisia, Dina;
Engriani, Yunita;
Noor, Nazirul Mubin Bin Mohd;
Omar, Maznah Wan;
Hafizh, Muhd. Al;
Gaffar, Vanessa;
Linda, Muthia Roza

Publication type:

Article

The impacts of omnichannel retailing properties on customer experience and brand loyalty: A study in the banking sector.

Published in:

Cogent Business & Management, 2023, v. 10, n. 2, p. 1, doi. 10.1080/23311975.2023.2244765

By:

Xuan, Quynh Tran;
Truong, Hanh T.H.;
Quang, Tri Vo

Publication type:

Article

Enhancing store brand equity through relationship quality in the retailing industry: evidence from Vietnam.

Published in:

Cogent Business & Management, 2022, v. 9, n. 1, p. 1, doi. 10.1080/23311975.2022.2149150

By:

Vo, Minh Duy;
Van Nguyen, Si

Publication type:

Article

Examining the effects of electronic service quality on online banking customer satisfaction: Evidence from Zambia.

Published in:

Cogent Business & Management, 2022, v. 9, n. 1, p. 1, doi. 10.1080/23311975.2022.2143017

By:

Mwiya, Bruce;
Katai, Mathew;
Bwalya, Justice;
Kayekesi, Maidah;
Kaonga, Sekela;
Kasanda, Edwin;
Munyonzwe, Christopher;
Kaulungombe, Bernadette;
Sakala, Eledy;
Muyenga, Alexinah;
Mwenya, Donald

Publication type:

Article

Impact of fintech over consumer experience and loyalty intentions: an empirical study on Jordanian Islamic Banks.

Published in:

Cogent Business & Management, 2022, v. 9, n. 1, p. 1, doi. 10.1080/23311975.2022.2141098

By:

Alnsour, Ibrahim Radwan

Publication type:

Article

Factors affecting satisfaction and intention to repurchase retail banking services in Vietnam.

Published in:

Cogent Business & Management, 2022, v. 9, n. 1, p. 1, doi. 10.1080/23311975.2022.2137952

By:

Thuy, Dao Cam;
Ngoc Quang, Nguyen

Publication type:

Article

The impact of demographic factors of clients' attitudes and their intentions to use FinTech services on the banking sector in the least developed countries.

Published in:

Cogent Business & Management, 2022, v. 9, n. 1, p. 1, doi. 10.1080/23311975.2022.2114305

By:

Alshari, Hussein Ahmed;
Lokhande, M. A.

Publication type:

Article

Can trust be restored to high-street banking: A 20-year challenge?

Published in:

Cogent Business & Management, 2017, v. 4, n. 1, p. 1, doi. 10.1080/23311975.2017.1366284

By:

McCormack, Peter;
Deacon, Jonathan;
McMillan, David

Publication type:

Article

Analyzing predictors of customer satisfaction and assessment of retail banking problems in Pakistan.

Published in:

Cogent Business & Management, 2017, v. 4, n. 1, p. 1, doi. 10.1080/23311975.2017.1338842

By:

Anjum, Muhammad Naeem;
Xiuchun, Bi;
Abbas, Jaffar;
Shuguang, Zhang;
McMillan, David

Publication type:

Article

Managerial decision making in customer management: adaptive, fast and frugal?

Published in:

Journal of the Academy of Marketing Science, 2013, v. 41, n. 4, p. 436, doi. 10.1007/s11747-012-0320-7

By:

Bauer, Johannes;
Schmitt, Philipp;
Morwitz, Vicki;
Winer, Russell

Publication type:

Article

Customer Satisfaction in Indian Retail Banking: A Grounded Theory Approach.

Published in:

Qualitative Report, 2013, v. 18, n. 28, p. 1

By:

Chandra Mandal, Pratap;
Bhattacharya, Sujoy

Publication type:

Article

Editor's introduction.

Published in:

Financial Innovation, 2024, v. 10, n. 1, p. 1, doi. 10.1186/s40854-024-00615-5

By:

Kou, Gang

Publication type:

Article

Private banking development in China under two organizational structures: Economic analysis from an organizational innovation perspective.

Published in:

Financial Innovation, 2023, v. 9, n. 1, p. 1, doi. 10.1186/s40854-023-00535-w

By:

Liu, He;
Bai, Yun;
Huang, Zhiguang;
Qiao, Han;
Wang, Shouyang

Publication type:

Article

Changing the whole game: effects of the COVID-19 pandemic's accelerated digitalization on European bank staff's data protection capabilities.

Published in:

Financial Innovation, 2024, v. 10, n. 1, p. 1, doi. 10.1186/s40854-023-00533-y

By:

van Zeeland, Ine;
Pierson, Jo

Publication type:

Article

A framework to improve churn prediction performance in retail banking.

Published in:

Financial Innovation, 2024, v. 10, n. 1, p. 1, doi. 10.1186/s40854-023-00558-3

By:

Brito, João B. G.;
Bucco, Guilherme B.;
Heldt, Rodrigo;
Becker, João L.;
Silveira, Cleo S.;
Luce, Fernando B.;
Anzanello, Michel J.

Publication type:

Article