Mercy Health System: 2007 Malcolm Baldrige National Quality Award Winner.Published in:Journal of Innovative Management, 2008, v. 13, n. 4, p. 7By:Bea, Javon R.;Bortner, Barb;Wynes, Kathy;Harris, Kathy;Nemeth, Joe;Syed, Mamoon;Yarbrough, RuthPublication type:Article