Works matching DE "MATHEMATICAL models of customer satisfaction"
Results: 25
A hybrid fuzzy methodology to evaluate customer satisfaction in a public transportation system for Istanbul.
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- Total Quality Management & Business Excellence, 2013, v. 24, n. 9/10, p. 1141, doi. 10.1080/14783363.2013.809942
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- Article
The moderating role of nationality on the satisfaction loyalty link: evidence from the tourism industry.
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- Total Quality Management & Business Excellence, 2013, v. 24, n. 9/10, p. 1174, doi. 10.1080/14783363.2013.776758
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- Article
An adapted particle swarm optimization approach for a 2D guillotine cutting stock problem.
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- Mechanics & Industry, 2016, v. 17, n. 5, p. 508-1, doi. 10.1051/meca/2015096
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- Article
Profit Maximization Based on Customer Satisfaction Level in a Multi-Layer Multi-Product Supply Chain.
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- International Journal of Applied Operational Research, 2013, v. 3, n. 3, p. 59
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- Publication type:
- Article
MEASUREMENT OF CUSTOMER SATISFACTION AND LOYALTY AS A BASE FOR COMPANY SUCCESS IN THE COMPETITIVE ENVIRONMENT.
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- Annals of 'Constantin Brancusi' University of Targu-Jiu. Economy Series / Analele Universităţii 'Constantin Brâncuşi' din Târgu-Jiu Seria Economie, 2016, n. 1, p. 5
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- Article
Cruise passengers' perceived value and willingness to recommend.
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- Tourism & Management Studies, 2016, v. 12, n. 1, p. 74, doi. 10.18089/tms.2016.12108
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- Article
Customer satisfaction in catering industry: Contrasts between Lithuania and Portugal.
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- Tourism & Management Studies, 2016, v. 12, n. 1, p. 53, doi. 10.18089/tms.2016.12105
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- Publication type:
- Article
Book Highlight-The Four Key Principles of Sales Process Engineering.
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- Global Business & Organizational Excellence, 2016, v. 35, n. 3, p. 67, doi. 10.1002/joe.21672
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- Publication type:
- Article
Kriging models for payload distribution optimisation of freight trains.
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- International Journal of Production Research, 2017, v. 55, n. 17, p. 4878, doi. 10.1080/00207543.2016.1268275
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- Publication type:
- Article
Incorporating customer satisfaction into the decision-making process of product configuration: a fuzzy Kano perspective.
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- International Journal of Production Research, 2013, v. 51, n. 22, p. 6651, doi. 10.1080/00207543.2013.825742
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- Article
Determining service improvement priority in a zoological park.
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- Journal of Industrial Engineering & Management, 2014, v. 7, n. 1, p. 1, doi. 10.3926/jiem.644
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- Article
COSTOS DE CAMBIO Y SU EFECTO EN LA RETENCIÓN DE LOS CLIENTES: UNA APLICACIÓN ECONOMÉTRICA PARA UNA EMPRESA DE TELECOMUNICACIONES.
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- Revista Ingeniería Industrial, 2011, v. 10, n. 1, p. 41
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- Article
Kano Model.
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- Economy Transdisciplinarity Cognition, 2012, v. 15, n. 2, p. 116
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- Article
Vehicle routing problems in which consistency considerations are important: A survey.
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- Networks, 2014, v. 64, n. 3, p. 192, doi. 10.1002/net.21565
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- Publication type:
- Article
Customer Satisfaction Model: Identify the Determinants of Budget Hotel.
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- International Journal of Tourism & Hospitality Management in the Digital Age (IJTHMDA), 2021, v. 5, n. 1, p. 34, doi. 10.4018/IJTHMDA.2021010103
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- Article
Reexamining the Market Share--Customer Satisfaction Relationship.
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- Journal of Marketing, 2013, v. 77, n. 5, p. 1, doi. 10.1509/jm.09.0363
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- Publication type:
- Article
USER-ORIENTED PROSPECTIVE SMART ELECTRIC VEHICLES INNOVATING DESIGN DEVELOPMENT.
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- Journal of the Balkan Tribological Association, 2016, v. 22, n. 1, p. 111
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- Article
A novel integrated model to increase customer satisfaction.
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- Journal of Industrial & Production Engineering, 2013, v. 30, n. 6, p. 373, doi. 10.1080/21681015.2013.851125
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- Article
Amazing Audits.
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- Quality Progress, 2015, v. 48, n. 9, p. 38
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- Publication type:
- Article
Towards e-Government: End-User Satisfaction with IT Implementation at Royal Malaysian Customs.
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- International Journal of Information Technology & Decision Making, 2014, v. 13, n. 3, p. 451, doi. 10.1142/S0219622014500102
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- Publication type:
- Article
Expectations from Personal mHealth Apps through Kano's Model.
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- Journal of Internet Applications & Management / İnternet Uygulamaları ve Yönetimi Dergisi, 2018, v. 9, n. 2, p. 35
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- Publication type:
- Article
Model-Based Segmentation Featuring Simultaneous Segment-Level Variable Selection.
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- Journal of Marketing Research (JMR), 2012, v. 49, n. 5, p. 725, doi. 10.1509/jmr.10.0395
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- Publication type:
- Article
DEVELOPING A MODEL OF TOLL ROAD SERVICE QUALITY USING AN ARTIFICIAL NEURAL NETWORK APPROACH.
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- International Journal of Technology, 2016, v. 7, n. 4, p. 562, doi. 10.14716/ijtech.v7i4.2612
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- Publication type:
- Article
A GENERALIZATION OF TRADITIONAL KANO MODEL FOR CUSTOMER REQUIREMENTS ANALYSIS.
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- Quality Innovation Prosperity / Kvalita Inovácia Prosperita, 2015, v. 19, n. 1, p. 59, doi. 10.12776/QIP.V19I1.407
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- Publication type:
- Article
Make or break: a simple non-compensatory customer satisfaction model.
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- 2012
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- Publication type:
- Case Study