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Home-Tutoring Services Assisted with Technology: Investigating the Role of Artificial Intelligence Using a Randomized Field Experiment.
- Published in:
- Journal of Marketing Research (JMR), 2022, v. 59, n. 1, p. 79, doi. 10.1177/00222437211050351
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- Article
Influence of the Services Marketing Mix and Place Branding on Tourism Destination Image.
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- Revista CEA, 2021, v. 7, n. 14, p. 1, doi. 10.22430/24223182.1646
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- Article
Análisis de los componentes de la estrategia de operaciones con enfoque de servicio.
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- Pensamiento & Gestión, 2020, v. 49, p. 90
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- Article
Direito da concorrência e supermercados: como essas plataformas de dois lados podem trazer riscos aos consumidores?
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- Revista Direito GV, 2020, v. 16, n. 1, p. 1, doi. 10.1590/2317-6172201940
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- Article
Shared accommodation services are changing the hospitality market in cities.
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- Hotel & Tourism Management, 2019, v. 7, n. 2, p. 97, doi. 10.5937/menhottur1902097B
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- Article
Friedrich A. Von Hay ek: Serbest Bankacılık ve Rekabete Dayalı Özel Para Sistemi.
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- Journal of Financial Politic & Economic Reviews / Finans Politik & Ekonomik Yorumlar, 2019, v. 56, n. 647, p. 165
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- Article
THE LATVIAN AUDIT SERVICES MARKET: CURRENT ISSUES AND CHALLENGES.
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- Forum Scientiae Oeconomia, 2018, v. 6, n. 4, p. 7, doi. 10.23762/FSO_VOL6_NO4_1
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- Article
Analysis of Services Marketing Mix and Competitive Advantage and Its Effect on Customer Loyalty (Survey on Customer Go-Jek in Bandung).
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- KnE Social Sciences, 2018, v. 2018, p. 1113, doi. 10.18502/kss.v3i10.3453
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- Article
Tο marketing υπηρεσιών υγείας Η περίπτωση του ιατρικού τουρισμού
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- Archives of Hellenic Medicine / Arheia Ellenikes Iatrikes, 2018, v. 35, n. 6, p. 815
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- Article
Doing Business in Property Valuation - Survey Results.
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- World of Real Estate Journal / Swiat Nieruchomosci, 2018, v. 106, n. 4, p. 27, doi. 10.14659/WOREJ.2018.106.004
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- Article
The Characteristics of the Institutionalisation of Real Estate Management Services in Poland.
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- World of Real Estate Journal / Swiat Nieruchomosci, 2018, v. 106, n. 4, p. 37, doi. 10.14659/WOREJ.2018.106.005
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- Article
Thailand's Low-Cost Carrier Airline Industry: Is the Services Marketing Mix the Elixir for Economic Growth and Prosperity?
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- Asia-Pacific Social Science Review, 2018, v. 18, p. 65
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- Article
Trump Economics Lesson.
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- International Economy, 2018, v. 32, n. 3, p. 46
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- Article
PLANO DE MARKETING DE SERVIÇOS APLICADO A INSTITUIÇÃO DE ENSINO.
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- Revista Inovação, Projetos e Tecnologia, 2018, v. 6, n. 2, p. 1, doi. 10.5585/iptec.v6i2.123
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- Article
FORMATION OF MANAGEMENT MECHANISMS OF BALANCED DEVELOPMENT OF LOGISTICS SERVICES MARKET.
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- Technology Audit & Production Reserves, 2018, v. 2, n. 4(40), p. 29, doi. 10.15587/2312-8372.2018.129877
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- Article
Servitization meets sustainability.
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- Future Studies Research Journal: Trends & Strategies, 2018, v. 10, n. 2, p. 358, doi. 10.24023/futurejournal/2175-5825/2018.v10i2.370
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- Article
Consumer reliance on intangible versus tangible attributes in service evaluation: the role of construal level.
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- Journal of the Academy of Marketing Science, 2017, v. 45, n. 6, p. 848, doi. 10.1007/s11747-017-0527-8
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- Article
Augmenting the eye of the beholder: exploring the strategic potential of augmented reality to enhance online service experiences.
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- Journal of the Academy of Marketing Science, 2017, v. 45, n. 6, p. 884, doi. 10.1007/s11747-017-0541-x
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- Article
Customer participation in services: domain, scope, and boundaries.
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- Journal of the Academy of Marketing Science, 2017, v. 45, n. 6, p. 944, doi. 10.1007/s11747-017-0524-y
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- Article
Service Satisfaction–Market Share Relationships in Partnered Hybrid Offerings.
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- Journal of Marketing, 2017, v. 81, n. 5, p. 86, doi. 10.1509/jm.15.0537
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- Article
The MINDS Method.
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- Journal of Service Research, 2017, v. 20, n. 3, p. 240, doi. 10.1177/1094670516680033
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- Article
Entertainment services marketing.
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- Bulletin of the Transilvania University of Brasov, Series V: Economic Sciences, 2017, v. 10, n. 2, p. 57
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- Article
Trend Toward Market-Sourcing rules for Sales of Services Continues.
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- Journal of State Taxation, 2017, v. 35, n. 2, p. 21
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- Article
Smile.
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- Radiology Management, 2017, v. 39, n. 1, p. 23
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- Article
Factors Driving Behavioural Intentions: Study of Serbian Mobile Operator Customers.
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- Marketing (0354-3471), 2016, v. 47, n. 3, p. 206, doi. 10.5937/markt1603206s
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- Article
Adjusting the Warm-Glow Thermostat: How Incentivizing Participation in Voluntary Green Programs Moderates Their Impact on Service Satisfaction.
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- Journal of Marketing, 2016, v. 80, n. 4, p. 56, doi. 10.1509/jm.14.0497
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- Article
Factors Affecting Student Decisions to Study at Asia-Pacific International University.
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- Catalyst, 2016, v. 13, n. 1, p. 4
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- Article
Outcomes of Management Innovation: An Empirical Analysis in the Services Industry.
- Published in:
- European Management Review, 2016, v. 13, n. 2, p. 125, doi. 10.1111/emre.12071
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- Article
Editorial.
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- Journal of Business Market Management (Freie Universitaet Berlin), 2016, v. 9, n. 1, p. I
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- Article
FINANCIAL INCLUSION IN MADURAI DISTRICT: SERVQUAL APPROACH.
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- Global Management Review, 2016, v. 10, n. 2, p. 15
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- Article
Creating the Cautious Consumer.
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- Journal of Macromarketing, 2015, v. 35, n. 4, p. 435, doi. 10.1177/0276146715571459
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- Article
THE INFLUENCE OF DIFFERENT LECEL OOF SERVICE CHARACTERISTICS AND PERSONAL INVOLVEMENT TOWARDS CONSUMER RELATIONAL RESPONSE BEHAVIORS.
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- Journal of Knowledge Economy & Knowledge Management, 2015, v. 10, n. 2, p. 33
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- Article
Probabilistic Selling in Quality-Differentiated Markets.
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- Management Science, 2015, v. 61, n. 8, p. 1959, doi. 10.1287/mnsc.2014.1974
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- Article
Uso de variables mediadoras y moderadoras en la explicación de la lealtad del consumidor en ambientes de servicios.
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- Estudios Gerenciales, 2015, v. 31, n. 136, p. 299, doi. 10.1016/j.estger.2015.05.002
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- Article
KEY SUCCESS FACTORS IN DIGITAL MARKETING IN SERVICE INDUSTRY AND THE DEVELOPMENT STRATEGIES: A CASE STUDY ON FLEUR DE CHINE AT SUN MOON LAKE.
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- International Journal of Organizational Innovation, 2015, v. 8, n. 1, p. 172
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- Article
Don't try harder: using customer inoculation to build resistance against service failures.
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- Journal of the Academy of Marketing Science, 2015, v. 43, n. 4, p. 512, doi. 10.1007/s11747-014-0398-1
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- Article
CONSIDERATIONS REGARDING THE SUPPLY AND DEMAND IN THE SERVICES MARKET IN THE ROMANIAN HIGHER EDUCATION.
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- Internal Auditing & Risk Management, 2015, v. 10, n. 2, p. 99
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- Article
Information search behaviour of service consumers: Review and future directions.
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- Marketing Review, 2015, v. 15, n. 2, p. 201, doi. 10.1362/146934715X14373846573667
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- Article
Consumer Trial, Continuous Use, and Economic Benefits of a Retail Service Innovation: The Case of the Personal Shopping Assistant.
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- Journal of Product Innovation Management, 2015, v. 32, n. 3, p. 459, doi. 10.1111/jpim.12241
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- Article
MEASURING CUSTOMERS' INTIMACY: EVIDENCE FROM INDONESIAN SERVICE-BASED COMPANIES.
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- Ekonomika, 2015, v. 61, n. 2, p. 11, doi. 10.5937/ekonomika1502011A
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- Article
AS REAÇÕES DOS CONSUMIDORES DIANTE DAS FALHAS DE SERVIÇOS A PARTIR DA TEORIA DA ATRIBUIÇÃO.
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- Revista de Ciências da Administração, 2015, v. 17, n. 41, p. 37, doi. 10.5007/2175-8077.2015v17n41p37
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- Article
Creating consumer attachment to retail service firms through sense of place.
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- Journal of the Academy of Marketing Science, 2015, v. 43, n. 2, p. 200, doi. 10.1007/s11747-014-0381-x
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- Article
Management of Service Gaps by Infusion of Technology.
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- Telecom Business Review, 2015, v. 8, n. 1, p. 10, doi. 10.21863/tbr/2015.8.1.001
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- Article
Value congruence and consumer's satisfaction towards online banking - the mediation role of affective commitment.
- Published in:
- Management & Marketing, 2014, v. 9, n. 3, p. 347
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- Publication type:
- Article
BOOK REVIEW.
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- 2014
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- Publication type:
- Book Review
THE EFFECTS OF WORD-OF-MOUTH MESSAGE ON PURCHASE DECISION IN CREDENCE-BASED SERVICES.
- Published in:
- Dumlupinar University Journal of Social Science / Dumlupinar Üniversitesi Soysyal Bilimler Dergisi, 2014, n. 41, p. 191
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- Article
THE WEB PAGE - MARKETING COMMUNICATION MEAN IN THE ACCOMMODATION UNITS' ACTIVITY.
- Published in:
- Management & Marketing, 2014, v. 9, n. 2, p. 45
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- Article
Major Participants and Their Roles in Internal Services Branding: The Hotel Industry as an Example.
- Published in:
- 2014
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- Publication type:
- Case Study
Effective Business English Teaching and Learning.
- Published in:
- Global Management Journal, 2014, v. 6, n. 1/2, p. 82
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- Article
Specific features of domestic banks activity in the factoring services market.
- Published in:
- Problems of Economy, 2014, n. 1, p. 284
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- Publication type:
- Article