EFFECTIVE CRISIS MANAGEMENT THROUGH ESTABLISHED STAKEHOLDER RELATIONSHIPS.Published in:Management Communication Quarterly, 2001, v. 14, n. 4, p. 590, doi. 10.1177/0893318901144003By:Ulmer, Robert R.Publication type:Article
Virtuous Responses to Organizational Crisis: Aaron Feuerstein and Milt Cole.Published in:Journal of Business Ethics, 2001, v. 31, n. 4, p. 369, doi. 10.1023/A:1010759319845By:Seeger, Matthew W.;Ulmer, Robert R.Publication type:Article