"The Impact of Market Use of Consumer Generated Content on a Brand Community".Published in:Advances in Consumer Research, 2007, v. 34, p. 644By:Muñiz, Albert M.;Schau, Hope JensenPublication type:Article
Processes and Outcomes of Consumer Interactions within Brand Communities.Published in:Advances in Consumer Research, 2007, v. 34, p. 644By:De Almeida, Stefânia Ordovás;Dholakia, Utpal M.Publication type:Article
Take it personally.Published in:Marketing Research, 2005, v. 17, n. 3, p. 5By:Grapentine, TerryPublication type:Article